JB058485 - Cloud Contact Center Engineer

Apply Now

Company: USM Business Systems

Location: Lansing, MI 48911

Description:

  • Start Date: Interview Types
  • Skills Nice InContact CXone.. Visa Types H1B, H1-Visa, Green ..


    • Certification Education License Other Skill

    5+ years of experience with Nice InContact CXone (ACD, IVR, Auto Dialer, Omnichannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant).

    Certification Education License Other Skill

    4+ years of experience programming in one or more of the following languages: C#, C++, Java, JavaScript, Python.

    Certification Education License Other Skill

    3+ years of experience with NICE CXOne Studio.

    Certification Education License Other Skill

    5+ years experience developing, maintaining, and troubleshooting webservice API call

    Preferred:

    Certification Education License Other Skill

    Experience in Contact Center Dashboard Creation

    Certification Education License Other Skill

    Experience with Salesforce

    Certification Education License Other Skill

    Ability to troubleshoot end to end Call center application including Chrome and Edge issues when interacting with a Web based application like Salesforce/ Microsoft Dynamics.

    Similar Jobs