Regional Sales Operations Manager

Regional Sales Operations Manager

Department: Operations

Employment Type: Full Time

Location: Clackamas - OR

Reporting To: Director of Sales Operations

Compensation: $90,000 / year

Description

Headquartered in the Pacific Northwest, Wyld produces the best Cannabis edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld operates in AZ, CA, CO, IL, MA, MD, MI, MO, NM, NV, NY, OR, OK, WA, and across all of Canada with more launches on the horizon.

Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.

Embody Wyld Core Values, The Wyld Way

Wyld's core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.

-Make a Mark

-We Blaze Our Own Trail

-Brand First

-We Mean Business

SummaryThe Regional Sales Operations Manager will be responsible for developing and overseeing sales processes that enable our strategy with the intent of increasing sales efficiency and market growth. You will work closely with our sales and distribution teams to ensure they have the systems, tools, processes and analytics in place to support their ability to be the best team in the industry. You will be responsible for tasks such as tracking and reporting sales analysis, ensuring data integrity, creating SOPs, and overseeing data parity between internal systems.

Essential Duties and Responsibilities include the following

Process Optimization & Project Management

• Create and implement scalable sales processes, tools, and systems to improve and maximize efficiency and effectiveness, and increase sales.
• Design & Maintain supporting SOPs that align with overall business strategies
• Actively spend time in the field to ensure the brand is being represented as desired and to gain insights on how to continuously improve sales processes
• Lead projects as needed to deliver on sales and company goals

Leadership

• Provide leadership assistance to the sales team to support flawless execution, development, and industry-leading customer service
• Assist with ensuring sales team is trained consistently on products, internal Wyld
  processes, and sales processes related to execution of job responsibilities
• Co-lead weekly sales meetings through
• Ensure change management, communication and accountability is executed throughout all levels of the sales organization
• Collaborate with supportive departments including Marketing, Finance, Distribution, Operations, Business Systems, and HR to support all operational needs of the organization and improve the customer experience

Sales Systems & Tools

• Drive implementation, training and usage of all Sales systems and tools
• Systems Reporting: by market and location including Goal vs Actual, Visits, Events, EDUs, etc.
• Administer CRM system and ensure accurate data entry and usage
• Maintain and update systems as needed to ensure active and potential accounts are current and accurately captured
• Evaluate, implement, and train the team on new sales tools and technologies

Improve productivity by evaluating and implementing sales reporting & analytics

• Create and maintain SOP's detailing all sales reporting cadence and execution
• Observe and report on sales team and market trends including spotting trends within the defined market/territory, and spotting growth opportunities using sales and product data.
• Manage sales data and generate insights through dashboards and reports
• Monitor key performance indicators (KPIs) to measure and enhance sales performance

Any and all other duties assigned as necessary based on business needs.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, competencies and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Manages Complexity - Sorts through complicated, extensive, and often conflicting
  information to effectively attack and solve problems
• Drives Engagement - Creates a workplace culture where people feel motivated and liberty to bring their best selves to work and commit to the organization's objectives
• Time Management - Capable of prioritizing tasks in order of importance and deadline focused.
• Communicates Effectively - Develops and delivers clear communication across various channels while adjusting for the unique needs of different audiences and platforms. Clear and respectful communication, attentively listens, and effectively gives feedback.
• Demonstrates self-awareness - Able to process feedback in order to continually improve oneself.
• Builds Effective Teams & Instills Trust - hires, trains and develops teams through engagement, trust and coaching. Gains the confidence and trust of others through honesty, integrity, and authenticity. Instills confidence by being reliable, honors commitments to internal customers, is consistent in their work habits, holds themselves to high standards, and is authentically themselves.
• Ensures Accountability - Holds self and others accountable to meeting expectations and commitments. Follows through, and makes sure others do the same, acts with a clear sense of ownership, takes personal responsibility for decisions and actions, asks for help
• Drives Results - Achieves results consistently, even in tough circumstances; an infectious bias for action; gets the job done.
• Ultimate Professionalism - conducting oneself with responsibility and integrity while striving for excellence.

Qualifications

• At least 3+ experience as a Sales Operations Manager or in a similar role demonstrating solid understanding of sales operations
• Experience with forecasting models and usage of forecasting tools
• Must understand and follow basic verbal and written instructions.
• Computer Skills: Experience with databases, Salesforce CRM, Microsoft Business Central ERP, Excel/Sheets, and project management software a plus
• Must be able to effectively communicate in English, both verbally and written.
• Possess basic mathematical skills: addition, subtraction, multiplication and division
• Must obtain state required Cannabis permits, licenses, and/or certifications
• Willing to submit to a background check, including a motor vehicle report
• Must be 21 years of age
• Travel Requirements: Within territories up to 25%

Benefits

As an exempt employee, you'll receive a competitive yearly salary of $90k/yr paid biweekly, 11 paid holidays, 120 hours of PTO, 401K, and fully paid health, dental and vision insurance.

Wyld is an Equal Opportunity Employer.