Vice President of Digital Products

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Company: HCA Healthcare

Location: Nashville, TN 37211

Description:

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Introduction

Do you want to join an organization that invests in you as a Vice President of Digital Products? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Vice President of Digital Products like you to be a part of our team.

Job Summary and Qualifications

HCA Healthcare, a leader in the healthcare industry, is seeking a Vice President of Digital Productsto drive the development and execution of our digital and AI agenda - leveraging these technologies to solve longstanding, complex business and clinical problems in healthcare delivery. In this role, you will be responsible for leading digital product strategy across all prioritized domains within the Digital Transformation and Innovation (DT&I) team.

The VP of Digital Products will serve as part of the DT&I leadership team, working closely with the Chief AI Officer, Chief Data Officer, VP of Operations, VP of Adoption and Scaling, and VP of Design to ensure effective cross-departmental collaboration and alignment. Together, and with support of executive governance, this team will define the organization's overall digital transformation strategy, ensuring the seamless integration of product initiatives across all business units.

The VP of product, together with the Chief Transformation Officer and the VP domain leaders will manage the portfolio of digital, AI, and ML based products focused on ensuring an appropriate allocation of DT&I resources across administrative, operations, and clinical use cases.

In addition to internal leadership responsibilities, this role also requires a strategic, enterprise-level perspective. You will act as a change agentto drive a digital product mindset across the company, helping HCA Healthcare adopt innovative digital practices that enhance efficiency, agility, and patient outcomes. The VP will also serve as a champion for DT&I strategies across the involved business units - connecting with leaders across the organization to drive engagement with our digital product strategy.

Key Responsibilities:

Product Strategy & Execution:

  • Set and oversee the execution of product strategies across DT&I domains.
  • Ensure domain-specific use cases and OKRs are aligned with the broader objectives of HCA Healthcare.
  • Lead the prioritization of initiatives based on strategic goals, business value, and customer impact.
  • Establish a data-driven product culture among domain owners and product owners, ensuring that all product decisions are backed by quantitative data, analytics, and A/B testing.
  • Lead teams in Agile and Lean development practices to ensure fast iterations and the ability to pivot quickly in response to feedback.


Roadmap Development & OKR Oversight:

  • Develop and oversee product roadmaps with a focus on delivering measurable outcomes (OKRs/metrics) that specifically describe product value to the organization.
  • Ensure products are enterprise value and end-user focused, driving tangible benefits for both internal teams and external stakeholders.
  • Oversee product launches (alpha and beta testing and initial adoption and scaling) and partner with VP of operations on quarterly business reviews to ensure gain support for ongoing investment in successful products.


Advocacy & Stakeholder Engagement:

  • Serve as a key advocate for domain leaders and product owners, representing their needs and priorities within the larger organization.
  • Engage with executive stakeholders and other departments to align on product priorities and organizational goals.
  • Product Culture & Leadership:
  • Champion a product-centric culture emphasizing user-centered design, rapid iteration, and data-driven decision-making.
  • Drive the adoption of best practices in product management across DT&I.
  • Lead, mentor, and develop high-performing product management teams to foster a culture of innovation and continuous improvement.
  • Act as a change agentat the enterprise level, fostering a digital product mindset across the company to drive innovation and digital transformation.


DT&I Leadership Collaboration:

  • Partner with the Chief Analytic Officer, Chief Data Officer, VP of Operations, and VP of Design to establish the overall strategy and leadership of DT&I.
  • Ensure appropriate cross-departmental collaboration and alignment between product, analytics, data, and design functions to deliver integrated digital solutions.


Leadership of Product Owner Chapter:

  • Set product development standards across all DT&I products, ensuring consistency and high quality.
  • Coach domain leaders and product owners in creating effective product roadmaps, setting ambitious OKRs, and engaging ITG and platform teams for leverage.
  • Lead the recruitment, mentorship, and professional development of domain leaders and product owners.


Scaling & Product Optimization:

  • Ensure domain owners are focused on the full lifecycle of product development, from ideation and development to launch, scaling, and sunset planning as they develop and scale solutions.
  • Partner with the VP of Adoption and scaling to lead efforts to scale digital products, ensuring seamless adoption across various departments and use cases.
  • Guide teams in making critical product trade-offs, such as deciding when to defer or accelerate build activities.
  • Collaboration with Information Technology Group (ITG) & Innovation Platforms:
  • Partner with the chief technology officer within ITG to ensure proper alignment between product and technology platform strategies.
  • Engage cross-functional teams in product development to leverage ITG platforms, ensuring robust and reusable product infrastructure.
  • Foster collaboration between product teams and engineering/ITG to ensure technical feasibility and product success.
  • Partner with CDO, CAIO, and Distinguished architect to ensure solutions make efficient use of platforms and scalable architectures.


Qualifications:

Experience:

  • 15+ years of experience in digital product management, product development, or a similar role, preferably within large-scale organizations.
  • Experience leading cross-functional product teams and managing product development lifecycles.
  • Experience leading through influence in a matrix organization, connecting business leaders and other stakeholders to transformational strategies.
  • Expertise in digital product strategies, including AI/ML applications, to solve complex business challenges.
  • Knowledge of the healthcare industry is a plus, but not required.


Leadership:

  • Proven track record of leading and scaling product teams, with experience in coaching product owners and domain leaders.
  • Experience with establishing and enforcing product development standards and best practices.


Skills:

  • Strong understanding of Agile methodologies and OKR-driven product management.
  • Excellent interpersonal and communication skills for collaboration across leadership and technical teams.
  • Ability to navigate complex, matrixed organizational structures and align competing priorities.
  • Expertise with executive communications, both verbal and written.
  • Understanding of complex business operations


Education:

  • Bachelor's degree in Business, Engineering, Computer Science, or related field. An MBA or advanced degree is highly preferred.
  • Product management certification or equivalent experience is also preferred.


Performance Expectations:

  • Deliver innovative, value-driven digital products aligned with HCA Healthcare's strategic goals.
  • Foster a strong, user-centric, and data-driven product culture within DT&I.
  • Ensure clear and measurable OKRs are set and met for all digital product initiatives.
  • Scale digital product adoption and optimize for continued improvement post-launch.
  • Act as a change agent, championing a digital product mindset across HCA Healthcare.


Challenges & Opportunities:

Challenges:

  • Balancing the delivery of short-term wins with long-term product innovation.
  • Managing cross-functional teams in a fast-paced, transformative environment.
  • Scaling product efforts across a large, distributed organization like HCA Healthcare.
  • Succeeding within a traditional, operations focused organization.


Opportunities:

  • Play a pivotal role in HCA Healthcare's transformation journey by creating cutting-edge digital products that directly impact patient care and business efficiency.
  • Lead the integration of AI and ML technologies to drive impactful digital solutions in healthcare.
  • Shape the digital strategy at an enterprise level while partnering with executive leaders across departments.
  • Impact healthcare delivery across the United States due to HCA Healthcare's scale and overall impact on the industry.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Vice President of Digital Products opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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