Director of Outpatient Community Behavioral Health Programs

Schedule: Mon-Fri 9am-5pm

Salary: To be disclosed

The Director of Outpatient Community Behavioral Health Programs oversees behavioral health outpatient services and clinical operations at the Lowell Community Behavioral Health Center (CBHC) and the Lawrence Outpatient Clinic. The Director of Outpatient Community Behavioral Health Programs reports to the Executive Director and works closely with the Medical Director to ensure the delivery of high quality services to the diverse Lowell and Lawrence area populations. The Director of Outpatient Community Behavioral Health Programs provides supervision of the clinical and administrative staff including the Clinical Supervisors, CBHC Nurse Manager, CBHC and Outpatient Operations Manager and with the potential for supervision of additional staff as the programs continue to grow. In addition, this individual partners with the Director of Acute Crisis and Urgent Outpatient Services to ensure seamless clinical operations across the CBHC continuum of care.

The Director of Outpatient Community Behavioral Health Programs will be responsible for:

Clinical Program Management

• Provides clinical and administrative oversight and supervision and directs the activities of clinical program staff to meet performance specifications, targets, and goals.
• Provides leadership for and participates in the development and execution of clinical and operational improvement initiatives to ensure high-quality services.
• Provides real-time case consultation and supervision to program staff, guiding clinical decision-making. Provides on-call support for after-hours case consultations as scheduled/as needed.

Staffing and Training

• Facilitates team meetings, clinical rounds, inter-departmental, and/or cross-organizational committees.
• Responsible for ensuring staff development and training is provided with the aim to enhance staff knowledge of clinical models, interventions, and tools to support best practices.
• Works with Human Resources (HR) and managers to recruit, hire, and retain staff.

Other Duties

• Represents Vinfen in professional, trade, regulatory, and funding source organizations; participates in committees, meetings, and other activities, as requested.
• Acts as point of contact for the Department of Public Health and Bureau of Substance Abuse licensing -- both initial and addition of satellite clinics.
• Provides direct clinical services as needed to manage workflow, volume, and ensure continuity of care -- this may include intake, individual, group, or family-based interventions.
• Performs other related duties, as required.

About Vinfen and the Community Behavioral Health Center model

Vinfen is a non-profit mental health and human services organization that supports people with disabilities, mental health conditions and other life challenges to live more independent, engaged and healthy lives. Vinfen serves 10,000 people each year across Eastern Massachusetts and Connecticut. With 3,200 employees and a $300M operating budget, Vinfen is one of the largest human service providers in the Commonwealth.

The goal of the Massachusetts Community Behavioral Health Center (CBHCs) model, which was launched in 2023 across the state, is to provide multiple services in a single location in each region of the state. CBHCs provide a front door to services that include outpatient, urgent outpatient, community-based crisis services and crisis stabilization beds. The Director of Outpatient Community Behavioral Health Programs will lead the multi-disciplinary outpatient services team at the CBHC that provides the following: individual, family and group therapy; medication management; substance use counseling; peer and recovery services. Vinfen is a leader in developing and implementing service models for people with serious mental health conditions and who have health-related social needs. This is an opportunity for a strong clinical leader to shape and lead a high profile, innovative service model.

Why Vinfen?

We are committed to you! We offer great training, great benefits, career growth and job security!

• Medical, Dental and Vision Insurance for employees working 30 hours or more
• 15 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)
• Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
• Professional Development programs including year-round online training courses and opportunities to earn CEUs
• Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
• Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• $500 -- $1,000+ Employee Referral Bonuses with no annual cap!
• Other generous benefits including discounted memberships, access to wellness programs and more!

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

• Master's degree or higher in social work, mental health counseling, or another related field is required. Post-graduate education or training in evidence-based or best practices is strongly preferred.
• LICSW, LMHC, LMFT, PhD, PsyD in Massachusetts required.
• A minimum of seven years' experience in progressively responsible human services functions, preferably working in a behavioral health (mental health and/or substance use) community-based outpatient or an acute or diversionary behavioral health setting, of which five years have been in a supervisory capacity.
• Knowledge of computer applications and equipment, including Microsoft Word, Excel, Outlook,
  and PowerPoint.
• Able to effectively and professionally communicate with staff, colleagues, and outside parties in both written and spoken communication and possess excellent writing skills;
• Able to work in a professional and confidential capacity.
• Demonstrated understands local, state, and federal compliance and regulatory standards.
• Knowledge of funding sources, (grants, third party payors, state contracts), project development opportunities/project management skills, and familiarity with managed care practices, protocols, and medical necessity criteria.
• CPR, First Aid, CPSS training required within defined time lines.
• Must be able to successfully pass a multistate CORI, SORI, reference check, employment verification, education and credentialing background check.