Chief Operations Officer

Are you a visionary leader with a passion for driving operational excellence and a proven track record of leading diverse teams to achieve strategic goals?

Job Title: CHIEF OPERATING OFFICER

Reports To: Chief Executive Officer

Program: AdministrationLocation: Greater Mental Health of New York | Tarrytown, NYHours Per Week: 35 hours (5 days per week)

FLSA Classification: Exempt

Annual Salary Range: $170K to $200K

Our Chief Operations Officer (COO) reports directly to the CEO and is a key member of the Executive Team with responsibility to lead and manage a wide range of daily organizational operations.

Greater Mental Health of New York, the leading non-profit agency in New York State dedicated exclusively to promoting the mental and emotional well-being of individuals throughout Westchester and Rockland counties and beyond.

Our wide array of mental health and substance use treatment services support people of all ages as they navigate their unique journeys, with the goal of providing the care that is right for each individual and their goals. Through our robust direct care services, as well as our advocacy efforts and community education opportunities, Greater Mental Health is able to meet the needs of thousands of individuals and families each year, helping them live independent lives in the community.

We are seeking a Chief Operating Officer (COO) directly responsible for developing and executing the internal operational strategies necessary to achieve the goals and objectives of Greater Mental Health of New York.

The COO will ensure the internal daily planning, implementation, management and oversight of the organization.

The Chief Operating Officer is an executive leadership position responsible for overseeing and enhancing the clinical and non-clinical programs and services of the organization. This role plays a critical part in ensuring the delivery of high quality and evidence-based clinical care to meet the mental health needs of the community.

The Chief Operating Officer will serve a variety of roles and responsibilities when critical positions are vacant. The COO will work in close collaboration and in partnership with the Chief Executive Officer (CEO) and the C-Suite leadership.

Key Responsibilities:

• Provide strategic leadership to the clinical and non-clinical department, ensuring alignment with organizational goals.
• Oversee the development, implementation, and evaluation of all programs and services.
• Collaborate with other senior leaders to integrate clinical services with overall organizational strategy.
• Lead and mentor a multidisciplinary team of clinical professionals, providing guidance and support.
• Ensure compliance with regulatory standards, licensing requirements, and accreditation standards.
• Foster a culture of continuous improvement in clinical care, outcomes, and client satisfaction.
• Develop and maintain positive relationships with community partners and stakeholders.
• Participate in the development and management of all program department's budget.
• Coordinate with the grant writing team and assist with developing and writing grants that align with agency strategic goals.
• Stay informed about advancements in mental health treatment and evidence-based practices.
• Supervise high level leadership staff, including over chief level staff.
• Act as a key strategic partner with the Chief Executive Officer.
• Lead board committees and attend all board meetings.
• Strong leadership role that initiates and leads change.
• Present at conferences or other external events as requested by the CEO.
• Represent the CEO during internal or external events.
• And any other duties needed to help drive our vision, fulfill our mission, and abide by our organization's values.

Key Competencies:

• Proven ability to lead and inspire a multidisciplinary clinical team.
• Strong strategic thinking skills to align clinical services with organizational goals.
• In-depth knowledge of mental health treatment modalities and evidence-based practices.
• Ability to collaborate effectively with internal and external stakeholders.
• Commitment to fostering a culture of continuous improvement in clinical care.
• Fiscal Acumen to meet budget targets in the clinical portfolio.

Key Performance Indicators (KPIs):

• Clinical program effectiveness and positive client outcomes.
• Compliance with regulatory and accreditation standards.
• Employee satisfaction and development within the clinical and non-clinical department.
• Successful integration of clinical and program services with organizational strategy.
• Positive feedback from community partners and stakeholders.
• Achievement of clinical department budget goals.
• An enthusiasm and passion for people and serving the mission.
• A strong employment and or service history that reflects leadership, managing high level operations, teams and community engagement.
• Excellent communication and presentation skills.
• Demonstrated leadership ability, confidence, and executive presence.
• A team player, and strong problem-solving skills and emotional intelligence.
• Gain the trust and cooperation of others to effectively communicate concepts and ideas and to motivate and hold staff accountable.

* Analytical abilities are necessary to make sound decisions, logical interpretations, and to review and interpret financial statements and budgets.

• Outstanding interpersonal, written and verbal communication skills and demonstrate professional and effective working relationships.
• Strong skill set in prioritizing, strategizing, meeting deadlines and following up on assignments and roles and responsibilities with minimum supervision.

Requirements:

• Master's or Doctoral degree in Clinical Psychology, Social Work, Psychiatry, or a related field.
• Licensed or eligible for licensure in the relevant clinical discipline.
• Minimum of 10 years of progressive experience in clinical leadership roles.
• Minimum of 5 years of experience in an executive leadership role.
• Proven track record of successfully leading and developing clinical and non-clinical teams.
• In-depth knowledge of mental health treatment modalities and evidence-based practices.
• Strong understanding of regulatory requirements and accreditation standards.
• Excellent communication, written and interpersonal skills.
• Ability to navigate and collaborate in a multidisciplinary and diverse organizational setting.
• Strong understanding of various technological platforms.

The application deadline is Friday, January 31, 2025.