Regional Advanced Practice Manager- New Mexico

Anticipated closing date: 3/01/2025

Responsible to: Director of Advanced Practice

Schedule: Monday to Friday 9am-5pm, one saturday of telephone on-call from home approximately every 6 weeks

Hybrid: 60% onsite 40% remote

Compensation Starting at:

Position Salary Range $ 128,419.37- $ 172, 584.90 Per Year

Starting Pay Although our full pay range is included above, the budgeted hiring range for this position is $ 128,419.37- $ 150,502.14 Per Year.

This position is salaried, exempt.

• A Generous Benefits Package valued at over $16,000
• A predictable schedule

Schedule: Monday to Friday 9am-5pm, one saturday of telephone on-call from home approximately every 6 weeks

The Objective: To ensure high quality, productive medical and nursing care across your region.

Success: You will know you are successful when patient access meets defined standards, key performance indicators are met, and patients receive high quality care.

Snapshot: You will split your time between leadership and administrative duties and providing direct patient care, usually about one to two days per week. You may cover no more than approximately 50% of your time engaged in patient care in support of covering vacancies.

You will be present in the health centers within your geographic region 50-75% of your time. Occasional overnight travel may be required depending on the location of the applicant and the health centers in their region.

Qualifications:

• Must have at least three years' experience in sexual and reproductive health care or equivalent. Clinical leadership and/or teaching experience preferred.
• Completed an NP or CNM educational program and is certified as an NP or CNM by a national certification organization and met state requirements for licensing or certification as an NP or CNM
• Must have an active license in New Mexico.
• Must have, or be willing to obtain, DEA and other prescriptive licensing required in your region, potentially including Colorado, New Mexico, and Nevada
• No restrictions on your ability to be credentialed with Medicaid or other payors
• Must have reliable transportation

Key Approaches to the Work:

• Relationship-builder
• Skilled Communicator
• Strong attention to detail
• Equity and Inclusion Champion

Primary Areas of Responsibility/Essential Functions: You will work in a dyad partnership with the Regional Operations Managers to align the work and ensure the success of operational and clinical strategic goals.

You will lead and invest in employees through the performance management life cycle, including:

• Recruitment: Strategically source, interview, and hire diverse candidates
• Onboarding: Identify clinical learning needs, determine training and onboarding plans, and collaborate with the training team to implement.
• Coaching: Monitors employee performance and provides constructive feedback and coaching. Operationalize continuous quality improvement of clinical care and related health center operations that are not meeting quality or productivity expectations.
• Evaluation: Conduct clinician assessments and documentation audits and ensure clinical and, documentation competence, and clinical care leadership abilities, and provide formal feedback of performance and behavior.
• Development: Identify and support opportunities for learning and development. You lead, support, mentor, and coach clinicians and provide clinical guidance to the health center team. You support licensed staff to develop and achieve clinical excellence, continuous professional growth, and progress on the clinical ladder as appropriate.
• Accountability: Assess and hold employees accountable to expectations including clinical key performance indicators, policies, and medical protocols related to clinical quality, and appropriate delivery of medical care, efficiency and productivity, etc.

You facilitate communication and are a culture steward for the health care team.

• Keep employees abreast of information pertaining to their daily work
• Liaise between agency leadership and employees; represent and model agency decisions and advocate for team needs.
• Practice and model ethical communication
• Guide the clinicians in resolving interpersonal issues in the workplace, dispelling silos, and integrating the clinical, operational, and quality initiatives You act as a champion the In This Together Values and Service Standards and the REACT customer service model.
• Monitor the engagement of the team and champion resiliency, especially through change management initiatives, and foster a safe and productive culture for all employees.
• Connect employees' work to the mission, vision, and values of the organization and align employee goals with the direction of the agency

You support the operational success of the health centers and agency

• Support the implementation of strategic and tactical plans to ensure the Strategic Plan, as it relates to the clinical care in health centers, is being followed and all goals of the Plan, as they relate to the health centers, are being met.
• Participating in strategic planning by providing input and escalating key strategic concerns
• You ensure consistent and standardized implementation of policies and new initiatives through providing oversight, direction, and support to APCs and health center employees.
• Oversees APC coding and documentation in collaboration with the revenue cycle team.
• Monitor health center operations to ensure patient access meets defined standards, partner with patient access team and health center leadership in development and implementation of transformative measures to improve access, and minimize open capacity and no shows
• Collaborate with Clinical Quality and Risk team to promote high quality clinical care, proactively mitigate clinical risk and respond to practice or policy deviations and adverse events.
• Participate in writing and improving policies and procedures.

In compliance with all relevant laws, regulations, policies, and protocols (including the PPRM Medical Standards and Guidelines (MS&G's), you will provide direct patient care, including abortion services, with a focus on providing culturally competent, trauma-informed care, increasing access to reproductive health care, meet key performance indicators and quality metrics, while leading the health care team.

• Obtain a complete health history, perform physical assessment/examination, education, counseling, evaluation, and management with special emphasis on reproductive health, to include provision of abortion care and management of abortion and gender-affirming care, for all patients inclusive of all genders and gender identities, including patients assigned male at birth.
• Order, perform, and interpret diagnostic studies as indicated, including limited microscopy, and provide appropriate treatment and follow-up as indicated.
• Perform procedures such as IUD insertion and removal.
• Provide screening, testing, diagnosis, and treatment for sexually transmitted diseases, cancers of the reproductive organs, and other testing/diagnosis/management as indicated.
• Lead care delivery, including appropriate delegation of clinical and non-clinical tasks to the health care team
  Complete documentation in a timely manner and maintain accurate and thorough documentation in an electronic health record.
• Document accurate, complete billing and coding protocols.
• Complete incident reports as indicated and actively support risk mitigation.
• Participate in quality improvement.
• Participate in continuing medical education, including attending clinician meetings, completing required educational/training curricula and maintaining up to date fund of knowledge in all practice areas.

Abortion Care: We all work in abortion care, whether it is referrals, information, education, counseling, performing, scheduling, etc. In this role, you will provide leadership for abortion providers and direct care, education, and services for patients who have or may be seeking abortion care with PPRM.

Benefits at PPRM include:

• A predictable schedule and dedicated individualized paid training
• 401K/Safe Harbor Contributions (We contribute 3% of your pay to your 401K after 1 yr even if you don't)
• Medical/Vision/Dental, with extended mental health coverage
• Employee Loan Program
• Employee Assistance Program and WorkLife Partnership
• PPRM Internal Benefits Program
• Paid Family Leave/Paid Parental Leave
• PTO and Sick Time
• Float Holidays (You pick your holidays)
• Bereavement Leave
• And More!

COVID-19 Protocol: Vaccination against COVID-19 will no longer be a condition of employment. However, all Health Center/Patient or Community Facing Employees, must have the COVID vaccine or wear a mask at all times beginning November 1st. Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

Flu Protocol: All employees working directly with patients, the community or working in a health center will be required to have the flu shot or wear a mask during patient/community contact or while in the health center from November 1 - April 30 each year (Flu Season). Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

Background Check Required Planned Parenthood of the Rocky Mountains is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

About Us: Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission. Learn More