Smart Factory Key User
Apply NowCompany: Henkel Consumer Adhesives
Location: Mentor, OH 44060
Description:
About this Position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
What you'll do
The salary for this role is $70,000.00- $100,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
What you'll do
- Key Responsibilities:
- System Support: Provide daily support to end users in navigating the Smart Factory System, particularly in production, material handling, shipping, receiving, and kanban replenishment functions.
- IDH Maintenance/Set-up: Maintain IDH information in SAP and SFS, including new item set-up and BOM information. Maintain appropriate settings in SFS.
- Training & Development: Conduct training sessions and create documentation to ensure all staff are proficient in using the system, addressing any knowledge gaps or issues that arise.
- SAP GUI Integration: Troubleshoot and support integration between SAP GUI and the Smart Factory System, ensuring seamless data exchange and workflow continuity.
- Process Improvement: Analyze system use and production workflows, identifying potential improvements and enhancements for smoother operations.
- Incident Management: Resolve any software issues or user errors encountered by employees, escalating more complex technical issues to the IT or development team as needed.
- Collaboration with IT: Act as a liaison between plant employees and the IT department, facilitating communication and understanding of technical issues related to the Smart Factory System and ERP functionality.
- Data Accuracy & Reporting: Ensure all data entered into the system is accurate and up to date, while generating and analyzing reports to support operational efficiency.
- System Upgrades & Testing: Participate in system testing for upgrades or new features, providing feedback on usability and functionality from the end-user perspective.
- Required Skills & Qualifications:
- Technical Expertise:
- Strong knowledge of SAP GUI and ERP systems functionality.
- Proficient in database systems, with the ability to troubleshoot and resolve system errors or performance issues.
- Analytical Skills:
- Ability to analyze system-related production data, identify inefficiencies, and recommend process improvements.
- Communication Skills:
- Excellent verbal and written communication skills to interact with employees at all levels and provide clear instructions and guidance.
- Problem-Solving Abilities:
- Strong troubleshooting skills with a methodical approach to resolving issues and ensuring smooth operational workflows.
- Familiarity with Manufacturing Processes:
- Understanding of production procedures, material handling, kanban replenishment, and shipping/receiving processes.
- Technical Expertise:
- Prior experience in a manufacturing plant or industrial environment.
- Knowledge of kanban systems and lean manufacturing principles.
- Experience with end-user training and support roles within software systems.
- Experience with other ERP modules or systems beyond SAP.
- Flexible work scheme with flexible hours, hybrid and work from anywhere policies
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Annual performance bonus
- Comprehensive healthcare including mental health support and 401(k) plan matched by employer
- Family benefits including fertility support, fully paid parental leave, caregiver services
The salary for this role is $70,000.00- $100,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.