Network Operations Center Administrator

Job Description
This role seeks individuals who can serve as strategic advisors, ensuring the smooth operation and security of complex, large-scale DoD networks. Candidates must demonstrate exceptional technical expertise and the ability to implement solutions that align with organizational goals and support mission-critical operations.

Primary Responsibilities:

• Conduct shift reviews to ensure services are operational, resolve anomalies, perform root cause analysis, and document processes. Mentor junior team members on new procedures.
• Ensure smooth operations of multi-user environments by implementing STIGs, EIPs, industry best practices, and DoD-aligned security measures.
• Address customer issues, update ticket statuses, and document resolutions.
• Plan and implement network security to protect data, software, and hardware.
• Assess network upgrade requests and provide technical guidance.
• Offer 24x7 on-call support during outages with progress updates.

Requirements

Basic Qualifications:

• Bachelor's degree in Computer Science, IT, or related field with 4+ years' experience (or equivalent experience).
• IAT Level II Certification (e.g., CCNA Security, CySA+, Security+ CE).
• Active DoD TS/SCI clearance, eligible for CI Poly.
• Layer 3 networking experience.
• troubleshooting experience with L3 connections
• How to find a workstation on the network
• Familiarity with OSI model and ASAs
• Demonstrated skill in troubleshooting IT systems.
• Proficiency in at least five (5):
• Cisco configuration
• BGP/OSPF
• TCPDUMP/Wireshark
• S2S/DMVPN/IPSEC troubleshooting
• LAN/WAN troubleshooting
• Firewall basics
• ISE/TACACs basics
• AWS Cloud services
• VLANs and trunking
• Spanning Tree Protocol
• 802.1x

Preferred Qualifications:

• Experience with DISA and its mission support.
• TS/SCI clearance with CI Poly preferred.

Work Hours: Full-Time, On-site

Shift 1: 6:00 AM - 2:00 PM

Shift 2: 12:00 PM - 8:00 PM

Benefits

Core Benefits:

• Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off.
• Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
• Payroll: Paid Bi-Monthly.
• 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment
• Individual or company-wide performance and recognition awards (Quarterly

Health Benefits:

• UNITED HEALTHCARE PPO, extensive national coverage.
• INCLUDES: Medical/Dental/Vision/HSA.
• Eligible on the first of the month, immediately after the start date.
• Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.

Quality of Life Benefits:

• Training & Career Development Reimbursement of Tuition and training needed to support career development.
• $150 monthly reimbursement contribution paid monthly towards parking expenses.
• Receipts must be submitted by the close of business on the 25th of each month.
• Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.

Special Benefits:

• Performance bonus - Project-based
• Yearly bonus - Company based