Information Technology Manager (MSO)
Apply NowCompany: Apple
Location: Cupertino, CA 95014
Description:
Summary
AC Wellness Network LLC is a subsidiary of Apple Inc. and is the dedicated management services organization (MSO) for AC Wellness, a dedicated independent medical group that serves Apple Wellness Centers in Santa Clara Valley. Our mission is to deliver the world's best healthcare experiences for Apple employees.
Join Health's AC Wellness Network LLC as the Information Technology Leader to set the long-term strategic direction and implement short-term IT plans for AC Wellness. This person will build strategic partnerships with key business groups across Apple to develop solutions that best serve our medical group. It is crucial this leader is hands-on and has a customer service attitude, where the employee/end user experience of the Wellness Center is very hi-touch.
Description
The Manager will lead a team of IT professionals dedicated to supporting the systems and network that enable our Santa Clara Valley Wellness Centers and nationwide care services. The leader of this group will be expected to lead the team in all areas including (but not limited to):
Strategy & Operations: Drive IT roadmap, policy development and rollout, and risk and compliance planning. Partner with strategic collaborators from Apple IS&T, Information Security, and Privacy to design and maintain secure networks and navigate the separation required to support our privacy position both efficiently and effectively.
Security & Governance: Maintain vendor and app management, security and privacy requirements (HIPAA, etc), device management. Enforce security policies and contribute to multi-functional privacy & security execution.
Building and maintaining current and future infrastructure: Manage enterprise communication tools, devices, printers and general office needs, as well as our networking infrastructure. Provide management, change control systems, log changes, etc., around impact of modifications and vulnerabilities for IT systems handled by the department. Keep an eye toward process improvements to build in efficiencies and automation. Establish, monitor, and manage SLAs for help desk, systems, and infrastructure.
Vendor Management: Partner with Operations and Procurement teams to handle service vendors, including sourcing, relationship building, forecasting and payments.
Collaboration and Project Management: Work multi-functionally with strategic and technical colleagues to accomplish shared goals. Project manage various projects and contribute to general planning.
AC Wellness Network LLC is a subsidiary of Apple Inc. and is the dedicated management services organization (MSO) for AC Wellness, a dedicated independent medical group that serves Apple Wellness Centers in Santa Clara Valley. Our mission is to deliver the world's best healthcare experiences for Apple employees.
Join Health's AC Wellness Network LLC as the Information Technology Leader to set the long-term strategic direction and implement short-term IT plans for AC Wellness. This person will build strategic partnerships with key business groups across Apple to develop solutions that best serve our medical group. It is crucial this leader is hands-on and has a customer service attitude, where the employee/end user experience of the Wellness Center is very hi-touch.
Description
The Manager will lead a team of IT professionals dedicated to supporting the systems and network that enable our Santa Clara Valley Wellness Centers and nationwide care services. The leader of this group will be expected to lead the team in all areas including (but not limited to):
Strategy & Operations: Drive IT roadmap, policy development and rollout, and risk and compliance planning. Partner with strategic collaborators from Apple IS&T, Information Security, and Privacy to design and maintain secure networks and navigate the separation required to support our privacy position both efficiently and effectively.
Security & Governance: Maintain vendor and app management, security and privacy requirements (HIPAA, etc), device management. Enforce security policies and contribute to multi-functional privacy & security execution.
Building and maintaining current and future infrastructure: Manage enterprise communication tools, devices, printers and general office needs, as well as our networking infrastructure. Provide management, change control systems, log changes, etc., around impact of modifications and vulnerabilities for IT systems handled by the department. Keep an eye toward process improvements to build in efficiencies and automation. Establish, monitor, and manage SLAs for help desk, systems, and infrastructure.
Vendor Management: Partner with Operations and Procurement teams to handle service vendors, including sourcing, relationship building, forecasting and payments.
Collaboration and Project Management: Work multi-functionally with strategic and technical colleagues to accomplish shared goals. Project manage various projects and contribute to general planning.