Manager, Operations Change & Transition Management

Overview

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.

We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Manager, Change & Transition Management

The Manager, Operations Change & Transition Management supports the change management and transition activities in implementing and managing change across strategic initiatives. This role drives transformation efforts, manages stakeholder relationships, and enhances operational planning processes to achieve business objectives.

• This is an on-site position (Monday through Thursday) based out of our Northbrook, IL offices with the flexibility to work remotely on Fridays.

A day in the life as a Manager, Change & Transition Management...

• Change Management & Transition Management:
• Lead the design and implementation of change management strategies to facilitate smooth transitions for strategic initiatives
• Coordinate with cross-functional teams to ensure effective communication and alignment of change management activities
• Monitor and report on the progress of change initiatives, adjusting strategies as necessary to mitigate risks and enhance outcomes
• Stakeholder Management:
• Develop and maintain strong relationships with key stakeholders to gather insights and support for strategic initiatives
• Act as a liaison between stakeholders and project teams, ensuring clear communication and timely updates on project statuses
• Address and resolve concerns or conflicts that arise during the execution of projects, ensuring stakeholder needs are met while aligning with overall strategic objectives
• Strategic Business Operations:
• Assist in the development and implementation of operational strategies that enhance organizational efficiency and effectiveness
• Analyze current operational processes and recommend improvements based on best practices and industry standards
• Participate in strategic planning sessions to contribute insights and operational perspectives
• Operational Planning:
• Support the development of comprehensive operational plans that align with long-term strategic goals
• Coordinate resource allocation and scheduling to ensure optimal deployment for project success
• Evaluate operational performance metrics and provide reports to senior management with actionable insights for decision-making

What you'll bring to the table...

• Excellent interpersonal and communication skills
• Strong leadership and project management abilities
• Ability to work collaboratively in a dynamic, fast-paced environment
• High proficiency in Google Office suite e and project management tools
• Ability to travel 50% of the time

We'd love to hear from you if you ....

• Bachelor's degree in Business Administration, Supply Chain, Management, or related field
• Minimum of 5 years' experience in business operations, change management, or a related strategic role
• Proven experience in managing large-scale organizational change initiatives
• Strong analytical skills and experience with operational performance metrics