System Analyst

Key Responsibilities:

• Very familiar with business systems such as ERP, CRM, MES, PLM etc.
• Conduct business process and systems analysis
• Understand the structure, policies, and procedures of an organization to recommend solutions that enable the organization to run its daily operations more efficiently
• Participate in user requirement sessions to identify opportunities for process improvement and technical solutions
• Develop and document user requirements, to-be process flows and work collaboratively with development team to design a solution that will meet the business requirements
• Design solutions with maximum usability while minimizing complex code and customization
• Handle and implements third-party integrations and trouble-shoots any issues with vendors/partners and applications as they arise
• Collaborate with development team to test that solutions will meet the business requirements
• Develop and maintain documentation related to system functions and use
• Respond to user issues, collaborate with the technical team to analyze, and resolve reported system issues, and communicate the resolution to the departments
• Document use cases, business/system/functional requirements, requirements traceability matrix and test cases

Requirements

• Bachelor's degree in business, MIS, or similar professional fields
• Experience in business analysis and requirements definition
• Knowledge of software development lifecycles and methodologies
• Experience gathering and analyzing user input and requirements
• Experience documenting user stories and creating to-be process flow diagrams
• Experience collaborating with business stakeholders
• Good analysis and problem-solving skills
• Strong presentation, communication (written and verbal) skills, and interpersonal skills

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Flexible spending account
• Commuter benefits
• Disability insurance

We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!