Healthcare Informatics Specialist

About Us:

Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment.

Title: Healthcare Informatics Specialist

Salary: Starting at $70,000 - $95,000 -- depending on experience and qualifications

Status: Full-time, Salary, Exempt

Reports to: Director of 340B Program

Location: Mesa, AZ OR Hybrid / Remote (quarterly travel to Arizona required)

Preference for remote candidates currently located in US states that we are set up to do business (Arizona, Texas, Florida, Ohio, Minnesota).

Essential job functions/duties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Maintains deep understanding of the EHR system(s). Must have knowledge of EMR management software solutions.
• Present and resolve reconciliation issues as they arise while monitoring and tracking the reconciliation process.
• Work directly with the Program Manager and Director of Pharmacy to help facilitate data monitoring to maximize the capture of 340B referral claims.
• Monitor existing privacy, pharmacy, and information security compliance practices.
• Conduct risk assessments and audits; implements corrective action plans and related training.
• Organize internal communications for stakeholders of all levels including agendas, meeting minutes, and compliance monitoring results.
• Assist the Program Manager with internal operations, troubleshooting clinics and departments as needed.
• Attend national 340B conferences and explores potential partnerships, scheduling discussions and demonstrations.
• Perform special assignments and other work, on an as-needed basis.
• Maintains knowledge of current professional trends and practices through participation in professional organizations and attendance at seminars, conferences and other continuing education programs.
• Conducts ongoing controls analysis of privacy, regulatory compliance and IT security processes to ensure controls are designed and operate effectively.
• Continually evaluates the efficiency and effectiveness of privacy, regulatory compliance and IT security processes and controls to ensure confidentiality, integrity, and availability of client and patient data, while ensuring compliance with applicable frameworks by monitoring, assessing, and improving compliance controls, under the guidance of senior colleagues.
• Recommends or executes remediation measures/corrective action plans and develops resourcing and cost estimates for applicable mitigation strategies.
• Monitors company systems and applications for potential cybersecurity incidents, investigates and analyzes their nature and scope, and identifies compliance gaps. Collaborates with internal stakeholders to develop appropriate remediation strategies.
• Collaborates with cross-functional teams to improve IT security metric outcomes, providing consulting, guidance, and support to clients and internal stakeholders. Acts as a liaison between IT, process owners, and internal/external audit groups to support audits, assessments, and compliance testing.

Knowledge/Skills/Abilities Required

• Candidates should have excellent interpersonal communications skills and must be able to work independently and effectively manage tasks in a fast-paced environment.
• Must be a team player with a positive attitude who works well in a cross-functional, matrixed environment
• Work requires analytical skills including oral and written comprehension and expression to collect information from diverse sources.
• Ability to work collaboratively with Clinic and Pharmacy staff in order to meet departmental objectives.
• Work requires excellent communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, and well-developed writing skills.
• Experience and an intermediate to advanced skillset with spreadsheets and other accounting applications (Excel, Lotus, Access, PowerPoint).

Qualifications

• Required: Bachelor's degree (BA or BBA preferred)
• Required: Minimum of three (3) years of healthcare compliance and information security experience, preferably in an enterprise with pharmacy operations.
• Preferred: Certified in Healthcare Compliance (CHC).
• Preferred: Certified Information Systems Auditor (CISA)

Work environment

• Clinic and office settings OR Home Office

Physical demands

• Able to lift at least 50 lbs.
• Able to sit for long periods (at least 50%)
• Able to type and do computer work for long periods

Travel:

• Quarterly travel to Phoenix-Mesa, AZ office (4x per year) and travel to 1-2 conferences per year to represent the company in the Informatics space

Benefits & Perks:

• Health, Dental, Vision (with HSA plans and employer contribution)
• 3 weeks PTO
• 5 days Sick Time
• 7 Company holidays + 2 Half-days
• 401K with company match (enrollment after 90 days)
• Short & Long Term Disability
• Educational Assistance
• Shared company vehicles for required travel

Work authorization

Must have active and valid documentation and authorization to work in the U.S. (sponsorship or visa transfer not available)

Our company requires COVID-19 vaccinations for all current and future employees. Exemptions can be requested for those with a reasonable health or a religious/sincerely-held belief accommodation.

EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

Notice to Staffing Agencies:It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent and forceful inquires may also be blocked across our network at the domain level as spam. Thank you for your understanding and cooperation.