Manager, Warehouse Safety & Quality Assurance

Overview

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program
• Position Pay Range: $77,968.80-$85,000.00

Responsibilities

The Manager, Warehouse Safety & Quality Assurance reports directly to the Director, Warehouse Operations and will work closely with Corporate Compliance. This position will be responsible for overseeing all locations within the assigned region and supporting operations in four categories: Safety, Training, Continuous Improvement, and Government Regulations. This position requires regular travel to all sites to lead safety audits, engage with employees and drive continuous improvement across all safety practices. The person in this role must possess a working knowledge of warehouse operations, state and federal regulations, and company systems. The Manager, Warehouse Safety & Quality Assurance, may carry out responsibilities to support these areas: operations, safety, training, compliance, and purchasing.

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

• Act as a liaison between regional site managers and Corporate Leadership to ensure transparent communication on safety initiatives, corporate policies and governmental issues.
• Provide guidance to site teams on safety best practices, regulatory changes, and emerging safety topics to ensure ongoing compliance and improvement.
• Champion a culture of safety across all levels, serving as the key enforcer of safety policies and practices within regional sites, ensuring adherence to corporate compliance.
• Support and ensure adherence to Federal and local OSHA rules as well as other relevant regulations.
• Implement corporate methods to inspect, test and evaluate processes within warehouses.
• Ensure compliance with regular safety reports and audits, training deadlines and equipment safety standards at each site.
• Perform detailed and recorded inspections and audits of warehouse processes to confirm they are up to industry and company standards.
• Work with the training team to provide safety training for employees on policies, procedures and best practices.
• Investigate safety incidents, perform root cause analysis and collaborate with local site leadership to implement corrective and preventative actions.
• Maintain accurate and current records in accordance with guidelines.
• Manage regular safety meetings at each location, to encourage communication to and from Corporate Compliance.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

Qualifications

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

SKILLS AND ABILITIES

• Strong working knowledge of OSHA, local and national regulatory guidelines pertaining to warehousing and logistics.
• Well-versed in winning strategies in warehousing and distribution management, best practices, change management, streamlining, cost-reduction, client interaction, production and materials planning, process improvement, team building and supervision, and process optimization.
• Intermediate proficiency in Microsoft Office, including Word, Excel, and PowerPoint, internet, web-based, and job specific software applications.
• Proven track record in the management of company operations, safety, finance, pricing, and quality assurance.
• Excellent organizational, leadership, communication, and analytical skills a necessity.
• Ability to prioritize.
• Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas and appreciating others' efforts.
• Ability to track progress on both outcome and process-oriented goals, as well as drive for results on accomplishing with intercompany teams.
• Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Respond well to questions. Ability to read, interpret and comply with written information and documents such as safety rules, operations/procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines.
• Ability to Project Manage the warehouse setup in prep for regulatory official inspection with the support of the site operations team.
• Ability to effectively present information and respond to questions from groups of customers, employees, regulatory officials.
• Ability to solve problems with complex variables through non-standardized solutions that require independent judgment and analysis.
• Ability to draw inferences and use deductive reasoning with no prescribed procedures to solve complex problems.
• Must be able to travel as well as work long hours, which might include evenings and weekends.
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
• Must be eligible to work in the United States.
• At this time, EFW will not sponsor a new applicant for employment authorization for this position.
• EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
• Estes Forwarding Worldwide offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

SUPERVISION

Position functions semi-autonomously and position may directly supervise 1-5 employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION/EXPERIENCE

Bachelor's degree in occupational safety & health, or a related field.

Minimum five years of experience in safety and administration within the warehousing or industrial setting. However, a combination of experience and/or education will be taken into consideration.

LICENSES/CERTIFICATIONS

Must have a valid Driver's License.

Travel

Periodic travel up to 50% required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.

Normal office situation. While performing the duties of this Job, the employee is also regularly in the warehouse exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions and extreme cold and/or heat. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.