Manager, Large Format Presales & Professional Svcs
Apply NowCompany: Canon U.S.A., Inc.
Location: Itasca, IL 60143
Description:
About the Role
Would you like to work for a multinational global company? Do you feel excited when you and your team work together which results in that big win? Canon USA's Large Format Division seeks a Manager of Professional Services to support pre and post sales support.
As we prepare for the future and grow our product portfolio, we need a strong leader to manage our team of solution analysts supporting direct and indirect sales channels.
This position requires the ability to travel nationally up to 70%.
This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
Your Impact
Manage pre and post sales team activities, which may include but are not limited to: new initiatives, objectives, goals, and solutions
Provide support to direct and indirect sales channels
Work closely with marketing, product planning, service and third party vendors
Provide learning maps for analysts on the team
Initiate customer / dealer visits to secure a deal or resolve escalated issues
Responsible for timely and complete resolution of issues
Collaborate with 3rd parties as necessary to resolve customer issues
Collaborate with senior management to streamline and improve business processes
About You: The Skills & Expertise You Bring
- Bachelor's degree in related field or equivalent experience required, along with 5 years' relevant business management experience relating to printing pre-sales/post-sales support in Large Format, office, and production environments
- Knowledge and experience using the Adobe Creative Suite product, and/or other standard Color management tools and respective file formats (JPEG, TIFF, EPS, PDF)
- Experience using Postscript/PDF file handling tools (how files are transferred)
- Proficient with Microsoft window business tools
- Large format printer experience is preferred
- Graphic Arts and/or Photography a plus
- Proven success as a Project Manager and ability to manage multiple projects of various sizes simultaneously
- Proficient in IT technologies and in communicating technically with client IT professionals
- Ability to travel approximately 70% nationwide
- This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
The company will not pursue or support visa sponsorship for this position.
In accordance with applicable law, we are providing the anticipated base salary for this role; $96,880 - $145,090 annually. This role is eligible for MBO under the terms of an applicable plan.
Company Overview
About our Company -#CUSA
Posting Tags
#PM19 #LI-NF1 #CUSA #LI-REMOTE
Would you like to work for a multinational global company? Do you feel excited when you and your team work together which results in that big win? Canon USA's Large Format Division seeks a Manager of Professional Services to support pre and post sales support.
As we prepare for the future and grow our product portfolio, we need a strong leader to manage our team of solution analysts supporting direct and indirect sales channels.
This position requires the ability to travel nationally up to 70%.
This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
Your Impact
Manage pre and post sales team activities, which may include but are not limited to: new initiatives, objectives, goals, and solutions
Provide support to direct and indirect sales channels
Work closely with marketing, product planning, service and third party vendors
Provide learning maps for analysts on the team
Initiate customer / dealer visits to secure a deal or resolve escalated issues
Responsible for timely and complete resolution of issues
Collaborate with 3rd parties as necessary to resolve customer issues
Collaborate with senior management to streamline and improve business processes
About You: The Skills & Expertise You Bring
- Bachelor's degree in related field or equivalent experience required, along with 5 years' relevant business management experience relating to printing pre-sales/post-sales support in Large Format, office, and production environments
- Knowledge and experience using the Adobe Creative Suite product, and/or other standard Color management tools and respective file formats (JPEG, TIFF, EPS, PDF)
- Experience using Postscript/PDF file handling tools (how files are transferred)
- Proficient with Microsoft window business tools
- Large format printer experience is preferred
- Graphic Arts and/or Photography a plus
- Proven success as a Project Manager and ability to manage multiple projects of various sizes simultaneously
- Proficient in IT technologies and in communicating technically with client IT professionals
- Ability to travel approximately 70% nationwide
- This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
The company will not pursue or support visa sponsorship for this position.
In accordance with applicable law, we are providing the anticipated base salary for this role; $96,880 - $145,090 annually. This role is eligible for MBO under the terms of an applicable plan.
Company Overview
About our Company -#CUSA
Posting Tags
#PM19 #LI-NF1 #CUSA #LI-REMOTE