Manager, Recycling Operations - Alberta

OVERVIEW

Reporting to the Managing Director - AB/YT the Manager, Recycling Operations - Albertahelps implement and continuously improve the collection of Single-Use Products, Packaging and Paper Product (PPP) materials under the Extended Producer Responsibility Regulation 194/2022 for PPP for Alberta. Providing leadership, staff oversight, and support to ensure the success and timelines of Alberta registered community transitions, while also helping develop and implement strategic plans to meet post transition regulatory requirements. Finally, in collaboration with other internal CM teams, this role participates in key management responsibilities, including ongoing process development, particularly as it relates to procurement and data management, and supports relationship management with external stakeholders.

RESPONSIBILITIES

Key Duties and Responsibilities

• Support the development and implementation of a comprehensive operations strategy to deliver the overall objective of a cost-efficient residential PPP system that meets the obligations of the provincial regulation.
• Develops subject matter expertise on the regulatory requirements associated with Alberta Regulation 194/2022.
• Develops and maintains productive relationships with contract partners to deliver service excellence that results from collaborative and commercially respectful interactions.
• Collaborating with partners to refine the processes that enable commercial contract terms to translate into executable operational plans.
• Collaborating with partners to define and implement the oversight processes that minimize operational disruption while maximizing value to CM's Producers.
• Collaborating with partners to ensure PPP materials are processed to optimize commodity revenue and environmental outcomes.
• Collaborating with partners to resolve issues.
• Negotiating with partners on contract change.
• Interfaces with other departments in the organization responsible for the administrative and financial aspects of the relationship such as reporting and payment.
• Collaborates with other CM teams to develop and document procedures associated with contract delivery.

Relationship Management

• Monitor CM's relationships with key stakeholders within the collection and consolidation system, escalating issues to the Managing Director - AB/YT as appropriate.
• Monitor CM's relationships with contracted service providers to identify and manage risks, anticipate, and resolve issues and manage disputes, escalating issues to the Managing Director - AB/YT as appropriate.

Management and Leadership

• Help oversee Common Collection System administrative and project specialists to ensure the effective fulfillment of objectives assigned to them while ensuring flexibility to move swiftly in response to unplanned operations challenges and opportunities.
• Mentor, coach and effectively manage the performance of direct reports, ensuring succession planning strategies exist to mitigate service disruptions.
• Lead team development and staffing levels by enthusiastically collaborating with HR support services.
• Participate in the development of a well-researched and planned annual operations budget to support forecasted operation activities and initiatives.
• Prepare accurate, timely and data driven reports (i.e., field service activity) as tasked.
• Publicly support strategic decision making and operations while acting as a positive and contributing member of the senior management team.
• Collaborate with the National Operations team on areas of technology, innovation and continuous improvement as required.

Special Projects

• Other duties as may be required from time-to-time, including attendance at events, and third-party meetings as necessary.
• Supervise, lead and support other special projects, as tasked to do so.
• Assist in other jurisdictions such as Yukon as needed.

QUALIFICATIONS

Education

• Bachelor's degree, college diploma or equivalent management experience in a related field is required.

• Continuing education and professional development in project management or procurement is an asset

Experience

• 5+ years progressive experience leading recycling collection systems including contracts, operating standards, performance metrics and performance outcomes.

• Knowledge of procurement processes gained through demonstrated hands on experience.
• Experience and/or knowledge of First Nations consulting and contracting practices and processes would be considered an asset.

Knowledge/Competencies/Skills

• Proven experience in managing competing priorities with multiple stakeholders.

• Proficient in Microsoft Office 365, Visio, SharePoint, Teams, Excel and Monday.com.
• Demonstrated ability to work in a dynamic environment where change, growth and innovation are a constant.
• Excellent interpersonal, influencing and negotiation skills, with strength in tactfulness and diplomacy.
• Experience working with a variety of distinct stakeholders including senior executives, service providers and municipal representatives of all levels.
• Builds relationships and teams thanks to collaborative and respectful interpersonal skills.
• Displays unquestionable integrity, ethics, standards, and business practices aligned to the Values of CM, while holding others to the same.
• Uses professional and effective judgment and decision-making skills rooted in logic and sound reasoning to identify the strengths and weaknesses of alternate approaches, solutions, or conclusions.
• A creative thinker on routine or unique topics or situations, able to creatively solve problems.
• Able to translate technical information into factual and understandable fact-based messages.
• Strong stakeholder management skills, including negotiation, persuasion, and collaboration.
• A quick-thinker, flexible and adaptive when dealing with complex and challenging situations; manages stress or the unexpected without defensiveness or irritation and is a settling influence during crisis.

WORKING CONDITIONS

Working Hours

• Covering the core hours of operation, 9:00 AM to 3:00 PM local time, this is a Full-Time position, scheduled forty (40) hours per week, working not less than 37.5 hours per week.

• Overtime exempt as a Manager.
• While this position is remote and based in Alberta, the incumbent is expected to have a flexible work schedule requiring periods of extended working hours (evenings/weekends) to meet deadlines throughout the year.
• This role requires coordinating and meeting with internal and external stakeholders in multiple Canadian time zones.

Remote and/or Field Work

• Hybrid, as needed.

Travel

• Travel in Alberta is possible, with site visits required throughout Alberta as needed.
• A valid driver's license and auto insurance is required.

Circular Materials is a national producer-led not for profit organization that supports producers in meeting their obligations under extended producer responsibility regulations across Canada. We are committed to building efficient and effective recycling systems to minimize waste, and ensure materials are reused again and again. Through the support of our founders and member producers, Circular Materials is implementing a national harmonized approach focused on improving recovery rates, meeting the needs and expectations of consumers, and protecting the natural environment.

For more information visit: http://www.circularmaterials.ca

Think you would be a good fit for our Manager, Recycling Operations - Alberta position? We want to hear from you!

We thank all applicants for their interest. However, only those under consideration will be contacted.

Circular Materials is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019, and all applicable provincial accessibility standards, accommodation will be provided by Circular Materials throughout the recruitment, selection and/or assessment process to applicants with disabilities, upon request by emailing to This email is only used for accommodation requests.