IT Business Relationship Manager
Apply NowCompany: Women Impact Tech
Location: Sylmar, CA 91342
Description:
WHAT YOU WILL DO:
The IT Business Relationship Manager will be responsible for working closely with our Cardiac Rhythm Management (CRM) Manufacturing, Distribution, Labeling and Analytics business partners and serve as the liaison between business partners and shared services delivery teams to ensure that business needs and requirements are being addressed across Plan, Build, and Run areas. Responsible for demand management, IT Capital and Expense financial projections, planning, and oversight of IT systems. Responsible for identifying technology solutions to meet evolving business needs with an excellent understanding of the application and technology lifecycle management. Candidate should be aware of the evolution of technologies and consider regulations relevant to the business area.
EXPERIENCE REQUIRED:
Preferred Experience:
EDUCATION REQUIREMENTS:
The IT Business Relationship Manager will be responsible for working closely with our Cardiac Rhythm Management (CRM) Manufacturing, Distribution, Labeling and Analytics business partners and serve as the liaison between business partners and shared services delivery teams to ensure that business needs and requirements are being addressed across Plan, Build, and Run areas. Responsible for demand management, IT Capital and Expense financial projections, planning, and oversight of IT systems. Responsible for identifying technology solutions to meet evolving business needs with an excellent understanding of the application and technology lifecycle management. Candidate should be aware of the evolution of technologies and consider regulations relevant to the business area.
EXPERIENCE REQUIRED:
- 8+ years international business experience (working for multi-national/Global) - 3 years in project management.
- Strong experience in engaging with Manufacturing, Quality or R&D business environment and solid understanding of ERP, accounting/Finance or R&D systems, or planning/forecasting solutions.
- Proven track record in IT-Business roles like functional application support, architecture, key user roles, project management, etc.
- Experience with Manufacturing systems (e.g., SAP or MES, etc.)- high level knowledge.
- Working experience in regulated environments like Healthcare/Pharma/MedTech, etc. Good overview of key processes in pharmaceutical industry.
- IT compliance & governance experience.
- Working experience in the application life cycle domain: requirements definitions with business, applications selection, deployment, support, upgrade, interfacing, and decommissioning.
- Experience managing accounting / Finance and R&D process improvement.
- Experience in developing and implementing applications in an FDA/GXP environment (e.g., SAP, ERP, CRM, QSM, Model N, etc.)
- Experience managing teams - both with direct staff and indirect project teams include ERP, preferably using Cloud, and Analytics.
Preferred Experience:
- Proven track record in Supply Chain, Consulting, Project Management.
- Pharma/Medical Device commercial, development, and manufacturing business process knowledge, as related to IT.
- Strong organizational skills including program/project governance.
- Experience with Data Management - data gathering / data harmonization / data models / reporting / analytics.
- Experience with visualizing data in PowerBI / Tableau
- Experience with analyzing data in Databricks / Python
- Strong interdisciplinary, intercultural, and networking skills
- Strong influence and negotiating skills.
EDUCATION REQUIREMENTS:
- Master's or bachelor's degree in computer science, engineering or related field of study relevant for working in technology. (Preferred Masters in STEM)
- Project Management certified (e.g., Prince2, PMI/PMP) (preferred)
- Preferred certificates - SAP certificates, Software validation / Life Cycle management (e.g., GAMP 5), IT Service Management certified (e.g., ITIL) and Cloud Foundations certified (e.g., AWS, Azure)