Regional Contracts Quality Directorfor Americas

Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement and Construction (EPC) team is responsible for delivering core datacenter infrastructure for Microsoft's cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world's largest online services. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

The CO+I, Datacenter business is looking to fill the role of Regional Contracts Quality Director for Americas. The Contracts Quality director has a role in overseeing and advancing quality assurance onsite in construction projects. This leader will assess, monitor, and drive continuous improvement of General Contractor (GC) quality performance. Your work will directly impact the delivery of safe, efficient, and high-performing infrastructure while fostering collaboration across the region.

Responsibilities:

Provide Quality Performance Leadership

• Establish, implement and refine quality standards and frameworks to assess GC performance across construction projects
• Develop KPIs and metrics to track GC adherence to quality requirements, excluding project schedules
• Perform regular audits and site inspections to verify compliance with specifications, codes, and best practices.

Risk Mitigation and Continuous Improvement

• Identify trends in GC caused quality issues and partner with GCs to resolve systematic challenges through root cause analysis
• Proactively identify issues and implement corrective actions to minimize deviations from quality standards
• Confirm coordination of key interface points with GC/Supplier/AE for seamless integration of project deliverables
• Drive continuous improvement by leveraging data insights and lessons learned to refine processes and requirements

Stakeholder collaboration and Communication

• Partner with internal teams (e.g. Engineering, Procurement, Construction Quality, and Claims) to align quality standards and expectations with project goals
• Engage with GCs to foster a culture of transparency, accountability, and excellence in quality processes
• Coordinate GC readiness audits and reviews relative to contractors work to prevent defects, reduce rework, and field service representative compliance
• Communicate key findings, progress updates, and risk mitigation strategies to leadership and cross-functional stakeholders

Process Optimization

• Oversee the development and deployment of tools and processes that streamline quality assessments and documentation
• Monitor the adoption of quality frameworks and ensuring compliance with organizational objectives

Qualifications:

Required/Minimum Qualifications

• Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience
  • OR equivalent experience.

Additional or Preferred Qualifications
Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience

o OR equivalent experience.
12+ years experience working on data center projects.

• Professional certifications in Quality Management, Construction, or Risk Management (e.g. PMP, CQE)

Construction Project Management IC6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 28, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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