Manager Organization Development (OD)

Reporting to the Vice President of Talent and Culture in Human Resources, the Manager of Organization Development (OD) will be responsible for designing, implementing, and managing comprehensive strategies and programs that enhance organizational effectiveness, foster a culture of learning and growth, and develop current and future leaders. We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB) as integral components of our mission to recruit, hire, and retain a workforce that reflects the diversity of our community and the evolving landscape of healthcare. This position will also oversee the processes and tools that support our talent management, such as succession planning, performance management, and employee engagement to support Beacon's strategic goals and workforce plans.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Responsibilities

Leads Organizational Development by:

• Lead the design, development, and delivery of organization development and talent management initiatives, such as leadership development, team effectiveness, coaching, and change management while incorporating and promoting DEIB principles and initiatives.
• Partner with senior leaders and HR business partners to identify and address organizational and talent gaps, and align solutions with business objectives and priorities.
• Manage the succession planning process and ensure the identification and development of high-potential and critical talent across the organization. Including facilitating talent reviews, talent calibrations, and other succession planning strategies.
• Utilize data, profile tools and assessment instruments including 360-degree feedback for selection and development purposes.
• Develop highly effective programs that promote a highly engaged workforce.
• Collaborate with the Department of Diversity, Equity, Inclusion and Belonging in initiatives to improve DEI&B training and development. Works with key stakeholders to research, design and implement annual DEI&B learning plan at associate, leadership, and organizational levels utilizing both internal and external resources.
• Develop and implement initiatives to enhance employee engagement and retention with program oversight on employee listening strategies and tools.
• Ensure activities and initiatives align and support the strategic objectives of the organization.
• Develop and implement tools and metrics to measure and evaluate the impact and effectiveness of organization development and talent management programs and interventions. Responsible for conducting needs assessments.
• Collaborate with external vendors to establish beneficial relationships.
• Stay abreast of best practices and trends in the field of organization development and talent management, and leverage external benchmarks and research to inform and improve our practices.
• Responsible for the oversight and programming of General Orientation and Onboarding.
• Responsible for collaborating with internal partners to conduct programming such as: e.Crew, associate recognition and related recognition site, New Leader Orientation and Onboarding, Leadership Connection Day, and Physician Mentorship Program.

Effectively performs various management responsibilities by:

• Selecting, orienting/training, and supervising staff; evaluating performance and making decisions for pay increases, promotions, and disciplinary actions.
• Ensuring the ongoing development of staff and the existence of a collaborative, positive work environment.
• Reviewing the department's performance in relation to established goals; implementing changes to effect continual improvement in the services provided.
• Ensuring effective working relationship by staff with all members of the organization.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Completing other job-related assignments and special projects as directed.

Leadership Competencies

• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Qualifications

Education and Experience

• Bachelor's degree in human resources, organizational psychology, business administration, or related field required. Master's degree strongly preferred. At least 7 years of experience in organization development and talent management, with proven track record of delivering results in a complex and fast-paced environment.

Knowledge & Skills

• Strong knowledge and skills in organization development and talent management methodologies, tools, and frameworks, such as leadership assessments, competency modeling, 360 feedback, coaching, learning design, facilitation, and evaluation. Preference for experience with Korn Ferry suite of products including KFLA and succession planning.
• Excellent communication, collaboration, and influencing skills, with the ability to build trust and credibility with senior leaders and stakeholders across the organization.
• Strong project management, analytical, and problem-solving skills, with the ability to manage multiple priorities and deliver high-quality outcomes.
• Passionate about developing people and organizations, and fostering a culture of learning, growth, and innovation.
• Experience integrating DEIB principles into all aspects of learning and development.

Working Conditions

• Works in an office environment.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.