Senior Technical Solutions Programmer

The Senior Technical Solutions Programmer is responsible for managing and executing tasks pertaining to managed-service projects while generating improved workflow, user experiences, accuracy, client satisfaction and repeat business. The Senior Technical Solutions Programmer will be working in a fast paces and demanding environment and will report directly to the Vice President of Technical Solutions. This role is for someone technically proficient who is interested in working collaboratively in a growing and evergreen environment.

• Program, develop and design web-based surveys from client questionnaires in varying formats.
• Interpret, review and create logical syntax across multiple platforms.
• Ensure all components and deliverables within a project's scope meet the highest standards of quality.
• Proficient in understanding the project lifecycle and ability to manage each component.
• QA testing of the survey instruments, program and all deliverables to ensure client satisfaction, quality standards and error-free projects.
• Follow all data quality procedures to ensure the data has no errors or deficiency.
• Create and manage quality processes around Data Processing services (Coding, tabulations, charting, etc.) as well as other related support services (Translations, etc.).
• Utilize creative thinking and problem-solving skills to complete jobs and ensure client satisfaction.
• Maintain proactive ongoing communication with both internal teams and the client on a project-by-project basis.
• Proactively identify and solve project related problems to ensure accurate and timely delivery of data.
• Actively pursue knowledge of the survey research industry and other relevant software packages.
• Any other tasks and projects as assigned by management.