Software Tester - Sales
Apply NowCompany: Apple
Location: Austin, TX 78745
Description:
Summary
AppleCare Digital delivers digital support experiences that help customers use and love their products. We take great care of our customers and want to make Apple better. Our customers are at the center of everything we do. They are our north star and what fuels every facet of our business. 98% of support interactions start in Digital with a reach of over 4 billion visits. In addition to support, Digital wants to transform AppleCare sales offerings and solutions to deliver greater value for our customers. That's where this software testing role can make an impact.
Description
We're seeking an experienced software tester with an emphasis on User Acceptance Testing (UAT) on-device and web sales applications for AppleCare sales product teams. You will play a significant role in ensuring AppleCare Digital's software sales initiatives have met the required quality standards before releases go live.
Key responsibilities include:
Test Environment & Equipment Set up
Test User Stories & Requirements
Identify Software Bugs
Troubleshoot Issues
Provide Risk Assessment Prior to Software Release Go Live!
Review and address post Go Live! bugs
AppleCare Digital delivers digital support experiences that help customers use and love their products. We take great care of our customers and want to make Apple better. Our customers are at the center of everything we do. They are our north star and what fuels every facet of our business. 98% of support interactions start in Digital with a reach of over 4 billion visits. In addition to support, Digital wants to transform AppleCare sales offerings and solutions to deliver greater value for our customers. That's where this software testing role can make an impact.
Description
We're seeking an experienced software tester with an emphasis on User Acceptance Testing (UAT) on-device and web sales applications for AppleCare sales product teams. You will play a significant role in ensuring AppleCare Digital's software sales initiatives have met the required quality standards before releases go live.
Key responsibilities include:
Test Environment & Equipment Set up
Test User Stories & Requirements
Identify Software Bugs
Troubleshoot Issues
Provide Risk Assessment Prior to Software Release Go Live!
Review and address post Go Live! bugs