Manager, Benefits and Total Rewards

Overview

ABOUT US

DECA Dental Group is a Dallas-based, clinician founded and clinician-led, dental service organization that has been delivering high-quality, affordable dental care to patients since 2008. DECA is actively expanding its footprint coast to coast under the brand Ideal Dental. DECA's culture is founded on a patient-centric model. The company is guided by its vision to be the premier provider of all dental services under one roof while being the first choice for dentists and staff seeking a partner for growth, innovation, and learning.

THE OPPORTUNITY

We're looking for a Manager of Total Rewards to join our People Team! This is a great opportunity to build an innovative, competitive comp and benefits strategy in a hyper-growth environment. With over 150 locations currently we plan on rapid expansion in the next 3-5 years. If you are a data-driven person who enjoys launching creative, engaging reward programs, this is the perfect role for you.

As the Manager of Benefits, you'll be the go-to expert for all things benefits-related. You'll manage the day-to-day administration of employee benefits programs, ensuring that our offerings are competitive, comprehensive, and seamlessly integrated. The ideal candidate will have strong business and financial acumen and be accountable for leading a multi-million-dollar benefits budget. You'll play a key role in delivering an exceptional employee experience by providing clear communication and guidance around our benefits packages.

Responsibilities

BENEFITS ADMINISTRATION/MANAGEMENT

• Administer Benefits Programs: Oversee the daily management of all employee benefits programs, including health, dental, vision, retirement plans, and other company perks.
• Manage resolution of administrative issues which may include coverage questions, appeals, claims disputes, participant eligibility, provider service, plan and contract documents
• Enrollment & Communication: Coordinate new hire benefits orientations, open enrollment periods, and ongoing employee communications about benefits offerings. Ensure employees are well-informed and understand their benefits choices.
• Benefits Vendor Management: Partner with insurance providers, retirement plan administrators, and other vendors to ensure services are delivered smoothly, and troubleshoot any issues that arise.
• Compliance & Reporting: Ensure all benefits programs comply with federal, state, and local regulations (e.g., ACA, FMLA, ERISA). Prepare regular reports on benefits utilization and cost trends to senior leadership.
• Employee Support: Act as a friendly and knowledgeable point of contact for employees regarding benefits inquiries. Provide guidance and support when employees have questions or need assistance with claims, enrollment, or changes.
• Continuous Improvement: Continuously assess our benefits offerings to ensure they remain competitive and align with employee needs. Recommend adjustments based on employee feedback, market trends, and organizational goals.
• Benefits Strategy: Collaborate with HR and leadership teams to develop and implement benefits strategies that contribute to employee engagement, retention, and overall satisfaction.
• Evaluate efficiency and cost effectiveness of current programs, including 401(k) plan design and financial wellness to ensure the plans/programs balance the needs of both corporate and field team members
• Identify inefficient processes and recommend changes as appropriate
• Partner with field to ensure compliant Leave of Absence Administration
• Design wellness strategy and programs for all Team Members (corporate and field); track and measure progress and success of the program.
• Establish, monitor, and report against KPIs to assess performance and trends

Qualifications

QUALIFICATIONS

• Experience: 3+ years of experience in benefits administration or related HR roles. Experience managing benefits for a mid-to-large size organization is a plus.
• Knowledge: A strong understanding of benefits programs, including health insurance, 401(k), wellness programs, and leave policies. Familiarity with compliance regulations like ACA, FMLA, and ERISA.
• Communication Skills: Clear, concise, and Ability to engage and influence Senior-level executives and stakeholders. You'll need to explain complex benefits information in a way that's easy to understand for employees at all levels.
• Attention to Detail: Benefits administration requires precision. You'll be handling sensitive data and ensuring accuracy in enrollment, deductions, and reporting.
• Problem-Solving Skills: You're great at troubleshooting and resolving benefits-related issues quickly and effectively, always keeping the employee experience in mind.
• Team Spirit: You'll work closely with colleagues across HR and other departments, so being a team player with a positive, can-do attitude is key.
• Experience working for an insurance broker is preferred.