Senior Platform Engineer

About the Role

We are currently seeking a Senior Platform Engineer with extensive experience in managing scaled SaaS production infrastructure.

As part of our team, you will focus on enhancing site reliability, security, and scalability to support our rapid growth. The ideal candidate is a proactive and driven professional who thrives on tackling complex technical challenges, optimising performance, and delivering scalable solutions. Our core technologies include PHP, MySQL, Vue.js, and AWS, and participation in an on-call rotation is a key aspect of this role.

#LI-Hybrid

Key Responsibilities

• Act as a senior member of the DevOps team, supporting activities including the backlog and workload of the team, scoping requirements, peer review of code, providing feedback to the rest of the team.
• Represent the team in management and stakeholder meetings. Ensure best practices are kept, and suggest improvements to our development processes where you see gaps.
• Investigate, test, and resolve technical problems, working closely with other engineers to deliver core product functionality.
• The security, stability and uptime of production, staging and development environments
• Monitoring the above environments and reacting to alerts and issues that may arise in day-to-day operation of their product line
• Participate in an on-call rota for priority-1 level alarms with the rest of the Ops team
• Ongoing upgrades and improvements to infrastructure and processes
• Contribute to the planning of application/infrastructure releases and configuration changes
• Interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems

Your Experience and Qualifications

• 5+ years experience in an engineering role responsible for supporting a scaled SaaS platform running on Linux in a cloud environment
• Experience working with high-performance systems, and solving complex engineering problems at scale (our platform processes ~100 Billion messages per year)
• Understanding of distributed systems design - including asynchronous tasks, event driven architecture, scheduling, caching, queue processing
• Ability to apply distributed systems design knowledge to resolve scaling constraints. The capability to carry out performance tuning from the API to Application to Database layer of the platform.
• Strong communication skills and ability to explain complex technical solutions simply to others
• Experience with specific technologies in our stack: AWS, PHP, GoLang, MySQL, Clickhouse, Kafka, Python
• Experience with networking and security concepts
• Experience with Cloud and DevOps technologies (AWS, Terraform, CI/CD etc.)
• Interest or experience with marketing technologies
• Interest or experience with big data, data analytics, AI and machine learning

Location

This is a hybrid role based in New York