Manager, Branch Service - Field Service
Apply NowCompany: Canon U.S.A., Inc.
Location: Seattle, WA 98168
Description:
About the Role
Is leadership in your DNA? Does supplying customers with top-shelf service and support while overseeing a sharp team of specialists strike the right chord?
You just might be what we're looking for. Canon U.S.A, a trailblazer in technology, solutions, and services, is actively seeking a Manager, Branch Service to direct our incredible team of technical Digital Services Specialists who lead the charge in servicing and supporting Canon's hardware and technology-based solutions.
Your Impact
We're in need of a maestro to manage:
- A team that services and supports specific business system products and services within a territory and/or an assigned account list, including: hardware, document management solutions, and related software.
- Selecting, hiring, training, and developing current and new technical representatives.
- Addressing and resolving customer issues in a time-effective manner to achieve complete customer satisfaction.
- The warehousing process as it relates to merchandise and inventory.
- The development and education of the team as it relates to new technology in an evolving industry.
About You: The Skills & Expertise You Bring
Do you fit the bill?
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time.
- Service management experience in the office technology industry.
- Hands-on field technical experience with a vast knowledge of electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
- Strong communication skills, including the desire to develop and lead a team.
- Possess excellent time management skills.
In accordance with applicable law, we are providing the anticipated base salary for this role: $77,180 - $115,580 annually.
This role is eligible for a transportation allowance.
Company Overview
About our Company -#CUSA
Posting Tags
#PM20 #LI-FL1
Is leadership in your DNA? Does supplying customers with top-shelf service and support while overseeing a sharp team of specialists strike the right chord?
You just might be what we're looking for. Canon U.S.A, a trailblazer in technology, solutions, and services, is actively seeking a Manager, Branch Service to direct our incredible team of technical Digital Services Specialists who lead the charge in servicing and supporting Canon's hardware and technology-based solutions.
Your Impact
We're in need of a maestro to manage:
- A team that services and supports specific business system products and services within a territory and/or an assigned account list, including: hardware, document management solutions, and related software.
- Selecting, hiring, training, and developing current and new technical representatives.
- Addressing and resolving customer issues in a time-effective manner to achieve complete customer satisfaction.
- The warehousing process as it relates to merchandise and inventory.
- The development and education of the team as it relates to new technology in an evolving industry.
About You: The Skills & Expertise You Bring
Do you fit the bill?
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time.
- Service management experience in the office technology industry.
- Hands-on field technical experience with a vast knowledge of electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
- Strong communication skills, including the desire to develop and lead a team.
- Possess excellent time management skills.
In accordance with applicable law, we are providing the anticipated base salary for this role: $77,180 - $115,580 annually.
This role is eligible for a transportation allowance.
Company Overview
About our Company -#CUSA
Posting Tags
#PM20 #LI-FL1