Forensic Program Director, Rapid DNA

Deployed Services serves as a dedicated strategic partner to government and other clients. We hire individuals committed to excellence and who share our passion for making a positive impact in a collaborative and inclusive work environment.

The Forensic Program Director, Rapid DNA is the company-wide expert for Rapid DNA services, and advises and assists with the planning, research, and scientific direction of strategic projects and initiatives for the company as it relates to Rapid DNA. Responsibilities include aligning operational protocols based on scientific research and feasibility, participating in the development of operational policies, procedures, and guidelines for the organization, and assisting with the business development team to support the company's strategic growth of the program. This role will be directly involved in a wide range of the company's key business and strategy decisions, be entrusted with sensitive company information, and will interact with senior leaders and external stakeholders on a regular basis.

Essential Functions:

Program Management:

• Oversee the end-to-end delivery of rapid DNA services to clients, ensuring project timelines, budgets, and quality standards are met
• Develop strategic plans to grow and scale the program in line with organizational goals

Client Engagement:

• Serve as the primary point of contact for clients, understanding their needs and customizing DNA services to meet those requirements
• Foster long-term relationships with clients, ensuring satisfaction and identifying opportunities for new business

Technical Oversight:

• Ensure the proper implementation of rapid DNA technology, adhering to industry standards, legal regulations, and ethical practices
• Coordinate with technical teams for setup, training, and maintenance of DNA analysis systems
• Stay abreast of the latest scientific research, technologies and industry best practices related to Rapid DNA processing

Compliance and Quality Assurance:

• Ensure all DNA-related services comply with federal, state, and international regulations, including privacy and data security laws
• Implement rigorous quality control measures to guarantee the reliability and accuracy of DNA results

Team Leadership:

• Build and lead a team of experts, including scientists, technicians, and consultants, to execute professional services efficiently
• Provide mentorship and training to team members to keep them updated on the latest developments in rapid DNA technologies

Reporting and Analysis:

• Create and present regular reports on program performance, challenges, and opportunities to stakeholders
• Analyze data trends to improve services and drive innovation
• Other duties as assigned

Knowledge and Skills:

• Experience conducting forensic DNA testing, data analysis, and reporting in an accredited laboratory is preferred
• Exceptional written and verbal communication skills
• Strong public speaking abilities
• Proficiency in collecting forensic samples for DNA testing
• Ability to foster positive customer relationships and provide scientifically sound answers to technical queries
• General understanding of Rapid DNA processing in an operational environment
• Skilled in explaining complex scientific concepts to diverse audiences
• Experience training customers of varying expertise levels
• General knowledge of laboratory health and safety protocols and personal protective equipment
• Understanding of requirements for uploading forensic DNA results to CODIS
• Basic understanding of laboratory Quality Assurance programs
• Ability to work flexible hours in a 24/7/365 business environment

Education and Experience:

• Bachelor's or master's degree in biology, Genetics, Biochemistry, or a related field Advanced degrees or certifications in forensic science or DNA analysis are a plus
• Seven to ten plus years of experience in program management, preferably in biotech, forensic, or healthcare services
• Expertise in rapid DNA technologies, including hands-on experience with DNA profiling equipment
• Knowledge of applicable regulations such as ISO 17025, CODIS compliance, and GDPR
• Knowledge of organizational maturity models or Quality Management Systems such as ISO 9000 or others

Additional Requirements:

• Ability to obtain and maintain CJIS security clearance; prior US government security clearances preferred
• Strong technical aptitude and a commitment to continuous learning and professional development
• Excellent teamwork and collaboration abilities, building consensus among stakeholders
• Proficiency in Microsoft office products
• Natural problem solver with tenacity and collaborative negotiation skills, demonstrating strong resolve in challenging situations
• High degree of customer service orientation, ensuring client satisfaction and trust
• Experience in a United States Public Government Forensic Laboratory is advantageous but not mandatory
• Familiarity with federal, state, and local government contracting and procurement processes is preferred
• Must understand the strategic growth priorities of the company to assist the Senior Executive Team with developing tactical approaches for special initiatives that promote company growth
• Must be authorized to work in the U.S.
• Must be able to travel within the Continental United States (CONUS)
• Must pass a motor vehicle record check and employer and government (eQip or eApp) background checks after accepting a conditional offer of employment

AAP/EEO Statement
Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)