Learning and Development Senior Manager

Summary Description

nbkc bank is currently looking for a Learning and Development Senior Manager to join our People Team.

As the Learning and Development Senior Manager, you will have great the opportunity to own and oversee Home Loans and Corporate progressive training and professional development programs for all levels of associates and leadership to enhance business outcomes, engagement, and organizational effectiveness.

This position will work [redacted] (a combination of both in the office and at home) based out of our Kansas City, MO office.

Interested in learning more? Check out more details below.

What you'll do

• Design, develop, and implement training programs aligned with nbkc goals and strategies.
• Develop and oversee training initiatives, including onboarding, leadership development, and technical skills.
• Work with Human Resources partners and leaders to understand departmental training needs and tailor programs accordingly.
• Use employee feedback, performance data, and other metrics to continuously improve training programs.
• Deliver or oversee the delivery of training sessions, workshops, and seminars.
• Ensure the use of appropriate learning methodologies (e.g., e-learning, instructor-led, blended learning).
• Monitor and guide the effectiveness of training sessions, ensuring high-quality content and engagement.
• Track, measure, and report the success of learning and development programs using key performance indicators (KPIs).
• Develop leadership training programs aimed at cultivating future leaders within the organization.
• Promote a culture of continuous learning and growth within the company.
• Encourage employees to take ownership of their professional development through various learning opportunities
• Evaluate and manage external training vendors, consultants, and partnerships.
• Leverage Learning Management Systems (LMS) to track employee progress and improve learning experiences.
• Stay up to date with the latest learning technologies and recommend new tools to enhance learning delivery.
• Lead a team of Learning and Development professionals
• Follows all applicable laws and regulations.
• Performs other duties and projects as assigned

What you'll bring

• 5+ years' experience in Training and Development in a large corporate or consulting environment, including designing, developing, and facilitating training solutions and materials including eLearning, instructor-led training (ILT) and micro learning.
• 2+ years of leadership experience.
• Ability to work in a fast-paced and changing environment with multiple priorities that need to be effectively managed, while maintaining composure and flexibility.
• Ability to manage multiple projects and prioritize effectively
• High school diploma or GED required

Bonus Points

• 2+ years of mortgage-industry related experience or knowledge.
• Building custom programs from the ground-up, like in a start-up environment (whether the organization or L&D department was building from scratch).
• CPLP (Certified Professional in Learning and Performance) Certification, APTD (Associate Professional in Talent Development), CPTD (Certified Professional in Talent Development), PHR or SPHR Certification, and/or Master's Degree.
• Consultant-based and intrapreneurial mindset to partner with our employees to push for growth and innovation.
• Creative content creation and successful development and implementation of ongoing training and development programs.
• Demonstrated ability to coach and develop talent and effectively provide constructive feedback to learners.
• Strong consulting skills with a client-focused mind-set; building valuable relationships based on trust, respect and collaboration.
• Excellent verbal communication and facilitation skills in different in different settings ranging from one-on-one meetings to small and large groups.
• Experience utilizing LearnAmp or Quantum Workplace

What you'll love about us:

Benefits & Perks:

• Choose from one of our multiple comprehensive health care plans that best suits you and your family where you are in life right now. (HSA, FSA, PPO - we got you covered!)
• Enjoy 4 weeks of paid time off, 12 paid holidays, Birthday PTO, and 8 paid volunteer hours per year
• Save more for your future with our 401k retirement savings plan with a generous match and immediate vesting from nbkc. Now that's a sweet deal!
• Spend time bonding with your family with paid parental leave options
• Care for your whole person with access to our EAP and behavioral health advocates
• Take advantage of our wellness programs which include a wellness reimbursement account and an on-site gym facility.
• Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win!)
• Enjoy anniversary awards for your 3- and 5-year anniversaries (That's serious cash money towards your retirement account, student loan refinancing or your HSA).
• Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversaries

About nbkc:

nbkc isn't your average bank. We take your traditional financial institution and make it better.

We know what we offer our customers is only as good as the people behind the scenes who keep it going. That's why we make sure you're supported and encouraged along the way. You'll work with some awesome, intelligent, and diverse people in a fun and forward-thinking environment and accomplish plenty of things you'll wanna brag about.

nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.

nbkc has been proud to be recognized as one of Kansas City's Best Places to Work for 5+ years by the Kansas City Business Journal. We're pretty proud to work here and we know you will be too!

Join us to find out!

nbkc bank is an Equal Opportunity-Affirmative Action Employer - Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation

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