IT Infrastructure and Operations Manager
Apply NowCompany: Resonetics
Location: Nashua, NH 03060
Description:
Overview
The IT Infrastructure and Operations Manager leads a team of internal and external technical resources to deliver and support secure global IT solutions at Resonetics. The role will deliver new infrastructure and security-related initiatives as well as manage day-to-day operations across the enterprise.
Responsibilities
Lead and provide technical and strategic direction to a global team comprised of internal and external resources responsible for delivering secure end-to-end infrastructure solutions across Resonetics.
Document standards and procedures to ensure global technical teams work in a consistent manner to deliver IT services. Measure conformance and develop and execute on plan to close identified gaps.
Develop key performance metrics and implement monitoring system to measure and report on status and security of global infrastructure.
Partner with business users to identify and propose right-sized infrastructure solutions to meet Resonetics' business requirements.
Assist team in resolution of technical challenges, provide business and technical direction, and allocate team resources as appropriate.
Manage IT infrastructure projects, allocate resources, and deliver projects on-time and on-budget.
Identify continuous improvement opportunities to improve value delivered by Resonetics' IT infrastructure investments.
Proactively develop and propose plans to enable refresh and updates to critical legacy infrastructure.
Maintain solid communication on infrastructure-related deliverables with all stakeholders.
Manage relationships with global IT infrastructure and operations vendors.
Qualifications
7+ years of overall IT Infrastructure and Operations experience.
2+ years' experience managing an Infrastructure and Operations team within a multi-site IT infrastructure environment. Vendor management experience preferred.
The IT Infrastructure and Operations Manager leads a team of internal and external technical resources to deliver and support secure global IT solutions at Resonetics. The role will deliver new infrastructure and security-related initiatives as well as manage day-to-day operations across the enterprise.
Responsibilities
Lead and provide technical and strategic direction to a global team comprised of internal and external resources responsible for delivering secure end-to-end infrastructure solutions across Resonetics.
Document standards and procedures to ensure global technical teams work in a consistent manner to deliver IT services. Measure conformance and develop and execute on plan to close identified gaps.
Develop key performance metrics and implement monitoring system to measure and report on status and security of global infrastructure.
Partner with business users to identify and propose right-sized infrastructure solutions to meet Resonetics' business requirements.
Assist team in resolution of technical challenges, provide business and technical direction, and allocate team resources as appropriate.
Manage IT infrastructure projects, allocate resources, and deliver projects on-time and on-budget.
Identify continuous improvement opportunities to improve value delivered by Resonetics' IT infrastructure investments.
Proactively develop and propose plans to enable refresh and updates to critical legacy infrastructure.
Maintain solid communication on infrastructure-related deliverables with all stakeholders.
Manage relationships with global IT infrastructure and operations vendors.
Qualifications
7+ years of overall IT Infrastructure and Operations experience.
2+ years' experience managing an Infrastructure and Operations team within a multi-site IT infrastructure environment. Vendor management experience preferred.