Product Quality Manager - iPad
Apply NowCompany: Apple
Location: Cupertino, CA 95014
Description:
Summary
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Description
We are responsible for driving quality improvement actions on future products and manufacturing processes and developing plans to validate / verify new product quality at each development milestone.
-Identify and drive quality improvement opportunities in future products and manufacturing processes
Generate Product Quality Plan (PQP)
-Lead Process FMEAs on new technologies and manufacturing processes
-Lead technical Failure Analysis to support root cause analysis and issue resolution (FAE experience and background troubleshooting a variety of issues preferred)
-Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites - Manage quality escalation issues as directed by the Product Quality Manager - Drive on-going product improvements with OEM partners
-Support AppleCare Service & Engineering on specific investigations - Conduct periodic reviews of Field/Factory Quality Data with OEM partners
-Prepare OK to Ship documentation impacting future product launch
-Attend new product development builds as required
-Willingness and ability to travel internationally(up to 25%
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Description
We are responsible for driving quality improvement actions on future products and manufacturing processes and developing plans to validate / verify new product quality at each development milestone.
-Identify and drive quality improvement opportunities in future products and manufacturing processes
Generate Product Quality Plan (PQP)
-Lead Process FMEAs on new technologies and manufacturing processes
-Lead technical Failure Analysis to support root cause analysis and issue resolution (FAE experience and background troubleshooting a variety of issues preferred)
-Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites - Manage quality escalation issues as directed by the Product Quality Manager - Drive on-going product improvements with OEM partners
-Support AppleCare Service & Engineering on specific investigations - Conduct periodic reviews of Field/Factory Quality Data with OEM partners
-Prepare OK to Ship documentation impacting future product launch
-Attend new product development builds as required
-Willingness and ability to travel internationally(up to 25%