Manager IT Network and Voice Infrastructure
Apply NowCompany: Kootenai Health
Location: Coeur D Alene, ID 83816
Description:
Manager IT Network and Voice Infrastructure
Position Summary:
The IT Network and Voice Infrastructure Manager is responsible for leading a team of network engineers and technicians who design, install, maintain, and troubleshoot the network infrastructure at Kootenai Health. Oversees the network security, performance, and budget of the network department. Reports to the Executive Director IT Services and collaborate with other IT managers and operational stakeholders.
Responsibilities:
Responsible for maintaining a work culture that encourages departmental cooperation, exceptional customer service, and enterprise leading employee satisfaction
Oversees, researches, evaluates, and implements telecommunications and network equipment and services
Ensures service level agreements and exceptional system uptimes are achieved and maintained
Ensures that staff members develop, implement and maintain policies, procedures and knowledge base articles for installing, maintaining and repairing enterprise telecommunications and networking equipment
Evaluates vendors and partners, negotiates contracts and ensures contracts are kept current
Performs other related duties as assigned
Familiar with standard concepts, practices, and procedures within the field
Relies on experience and judgment to plan and accomplish goals
Regular and predictable attendance is an essential job function
Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
Bachelor's degree in computer science, engineering, or related field required; 5 years' lead or other equivalent leadership experience may be accepted in lieu of a bachelor's degree
Minimum 7 years' experience in network administration or engineering required in addition to education requirement
Professional certification in network technologies, such as CCNA, CCNP, or CCIE preferred
Advanced knowledge of network protocols, architectures, devices, and security
Proficient in network design, installation, configuration, maintenance, and troubleshooting
Experience in leading and managing a team of network professionals preferred
Excellent communication, collaboration, and problem-solving skills
Ability to work under pressure, prioritize tasks, and meet deadlines
Working Conditions:
Must be able to lift and move up to 10lbs
Must be able to maintain a sitting position
Typical equipment used in an office job
Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today! Please contact the HR Front Desk at [redacted] or email Lindsay Buchanan at [redacted] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Position Summary:
The IT Network and Voice Infrastructure Manager is responsible for leading a team of network engineers and technicians who design, install, maintain, and troubleshoot the network infrastructure at Kootenai Health. Oversees the network security, performance, and budget of the network department. Reports to the Executive Director IT Services and collaborate with other IT managers and operational stakeholders.
Responsibilities:
Responsible for maintaining a work culture that encourages departmental cooperation, exceptional customer service, and enterprise leading employee satisfaction
Oversees, researches, evaluates, and implements telecommunications and network equipment and services
Ensures service level agreements and exceptional system uptimes are achieved and maintained
Ensures that staff members develop, implement and maintain policies, procedures and knowledge base articles for installing, maintaining and repairing enterprise telecommunications and networking equipment
Evaluates vendors and partners, negotiates contracts and ensures contracts are kept current
Performs other related duties as assigned
Familiar with standard concepts, practices, and procedures within the field
Relies on experience and judgment to plan and accomplish goals
Regular and predictable attendance is an essential job function
Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
Bachelor's degree in computer science, engineering, or related field required; 5 years' lead or other equivalent leadership experience may be accepted in lieu of a bachelor's degree
Minimum 7 years' experience in network administration or engineering required in addition to education requirement
Professional certification in network technologies, such as CCNA, CCNP, or CCIE preferred
Advanced knowledge of network protocols, architectures, devices, and security
Proficient in network design, installation, configuration, maintenance, and troubleshooting
Experience in leading and managing a team of network professionals preferred
Excellent communication, collaboration, and problem-solving skills
Ability to work under pressure, prioritize tasks, and meet deadlines
Working Conditions:
Must be able to lift and move up to 10lbs
Must be able to maintain a sitting position
Typical equipment used in an office job
Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
- Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
- Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
- Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
- Competitive salaries with night, weekend, and PRN shift differentials
- An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
- Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
- Robust and interactive employee referral program
- And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today! Please contact the HR Front Desk at [redacted] or email Lindsay Buchanan at [redacted] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.