Administrative Operations Manager II / Native American Liaison (HCA/OOS #7178)

$36.09 - $57.75 Hourly

$75,072 - $120,115 Annually

This position is a Pay Band 85

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.

Interviews are anticipated to be conducted within two weeks of closing date.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Native American Liaison will:

• Develop, direct, and implement the Native American Liaison program in accordance with the Government-to-Government Policy Agreement and resultant Tribal Consultation Protocol for the Health Care Authority's (HCA) Office of the Secretary (OOS);
• Demonstrate experience working with Tribes, Nations and Pueblos, and preferably Indian Health Services to promote positive relationships and foster improved communication.

How does it get done?

The Native American Liaison is responsible for:

• Leading and coordinating Native American initiatives and develops policy for OOS by working with tribal, federal, and other state programs serving Native Americans for the purposes of strengthening relationships with, identifying opportunities to improve services for and increase access to HCA services for Native American members.
• Demonstrating experience in policy analysis and development;
• Demonstrating an understanding of Native American health, including disparities, cultural appropriateness, and workforce needs.

Who are the customers?

• Native American members of the State of New Mexico;
• Indian Health Services and other state and federal agencies serving Native Americans;
• Health Care Authority staff.

Ideal Candidate

The ideal candidate has:

• Knowledge of tribal consultation protocol and best practices;
• An understanding of tribal healthcare systems and challenges;
• A familiarity with the policy issues and structures that impact health and social determinants of health in New Mexican tribal communities;
• Critical thinking and policy analysis skills, as well as strong written and oral communication skills;
• An ability to bridge effective communication between HCA staff and leadership and tribal members, tribal providers, and leaders in tribal government and HCA staff and our other partners;
• A problem solving mindset and a passion for working with a team to build a stronger health system and safety net for Native Americans in New Mexico.

Minimum Qualification

A Bachelor's degree in any field of study from an accredited college or university and eight (8) years of professional level experience with a light strategic impact directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling twelve (12) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include management, supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience 1 High School Diploma or Equivalent AND 12 years of experience 2 Associate's degree AND 10 years of experience 3 Bachelor's degree AND 8 years of experience 4 Master's degree AND 6 years of experience 5 PhD degree AND 4 years of experience
Education and years of experience must be related to the purpose of the position.
If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid New Mexico Driver's License.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.

Supplemental Information

Benefits:

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For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.