Sales Director, EMEA

Company Overview:

Established in 2002, FOH is a global award-winning hospitality and foodservice brand including: Front of the House and room360 by FOH. Based in Miami, shipped worldwide FOH is your global solutions partner. Across all divisions our innovative, award-winning, and eco-friendly product collections are as practical as they are aesthetic.

Front of the House, is a sought-after designer and manufacturer of trend-forward, commercial grade dinnerware and serving solutions in the foodservice industry. Our Miami-based in-house Design & Development Team continuously focuses on introducing new and innovative, eco-friendly product options to improve our existing product lines. Currently, we have 10 sustainable collections and look forward to adding more.

room360 by FOH is your solution for stylish, innovative and sustainable guest room and bath room accessories. Specified by the finest hotels, spas and design firms worldwide, room360 by FOH is an established leader providing luxury accessories that offer the best quality at the best price.

Designed and manufactured by us, our products are always in-stock and ready-to-ship from any of our 3 distribution centers worldwide, including the Americas, Europe, and Asia.

FOH offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity.

Position Summary:

FOH Europe B.V is seeking a Sales Director to lead the FOH EMEA (Europe, Middle East and Asia) sales team. This role contributes to the success of the company by developing regional strategies to achieve revenue and expense budgets. The Sales Director supports our vision by being dedicated and committed to strategic growth in new and existing business and Rep partnerships.

Additional Information:

• This is a Full-Time salaried position + bonus
• An ideal candidate preferrably resides Netherlands or be able to work in the Netherlands
• Travel Requirements include 50-60% overnight travel. Frequent air and auto travel will be necessary to attend tradeshows throughout the year and build relationships with strategic accounts

Major Duties Include:

• Actively works with Executive Vice President in short term, long-term and annual strategic planning and goal setting for the region Achieves monthly, quarterly and annual sales budget consistently
• Develops strategies to manage FOH EMEA sales team and key dealers to reach sales goals
• Recommends and reviews dealer specific programs, corporate contracts and Sales Rep contracts
• Enforces BTI and CRM tools to drive customer retention and to optimize sales opportunities
• Identifies new segments and new areas of opportunity
• Conducts research and analysis of global competitors' pricing and products. Shares insights with Sr. Leadership.
• Ensures sales reps and dealers' community are trained on FOH product, brand and solutions
• Prepares annual budgets with detailed, measurable strategies and corresponding KPIs.
• Produces monthly forecasts by the 7th day of each month for the next 3 months.
• Orchestrates the team's simultaneous large-scale projects from start to finish, using project management skills and leadership skills
• Leads and creates inter-departmental and sister-entity partnerships for strategic organizational growth
• Successfully transforms strategies into tactical and measurable action plans
• Prepares insightful monthly analytical reports on performance, wins, and shortfalls by the region which includes reporting on the performance of key business partners with corporate contracts.
• Actively participates in planning of trade shows, regional and dealer trade shows as well as attend these shows as needed
• Collaborates with the Cremar (Creative and Marketing) department on campaigns and promotional material
• Trains and develops FOH EMEA sales team on presenting and analyzing sound business proposals to maximize ROI
• Balances both the results and culture success of the team by effectively interviewing, selecting, onboarding and training new team members
• Provides training, coaching and inspiration to impact team member development and attainment of quarterly and annual goals
• Uncovers people and process opportunities, crafts solutions, and champions the implementation
• Maintains records of core team members' achievements, productivity development opportunities to prepare and deliver on-time IDPs and annual reviews and ensures their team leaders are trained in these same processes
• Processes and approves accurate and timely payroll for core team members
• Appreciates the relationship between recognition, reinforcement, and result
• Consistently engages in divisional SWOT analyses for future needs identification
• Actively participates and engages during all one-on-one and group meetings
• Participates in special projects, handles emergency requests and performs other related duties as requested
• Promotes our FOH Culture through action and leadership

Education, Experience & Computer Skills:

• College degree preferred
• Minimum of 8+ years' experience in sales experience in sales related to table-tops, hospitality, guest room luxury accessories or related industry
• Minimum of 5+ years' experience in international leadership/ managerial role
• Proficient in all Microsoft Applications
• Knowledge in CRM systems, HubSpot preferred
• Knowledge in ERP systems, SAP Business One

Skills Needed for Success:

• Ability to negotiate and close deals
• Return on investment mindset as it relates to scheduling, travel, and sales efforts
• Cultural awareness of international business practices, etiquette, and customs
• Stress and time management skills
• Analytical, creative, practical problem-solving skills
• Customer service and interpersonal skills
• Communicate with excellence and clarity both verbally and in writing
• Tech-savviness
• Strategic thinking, planning and execution
• Ability to re-arrange tasks as priorities change
• Exceptional project management skills and strong attention to detail
• Balances quick decision-making with thoughtful judgement
• Mathematical and financial aptitude
• Exceptional mentoring, coaching and leadership skills
• High emotional intelligence in cultivating strong internal relationships
• Provides direction and works under pressure to meet deadlines
• Strong presentation and public speaking skills
• Follows direction and works under pressure to meet deadlines
• Stress and time management skills
• Analytical, creative, practical problem-solving skills
• Customer service and interpersonal skills
• Work collaboratively and as part of a diverse team
• Communicate with excellence and clarity both verbally and in writing
• Project management skills and strong attention to detail
• Tech- savviness

Desired Characteristics and Qualifications:

• Organized, action and detail-oriented
• Demonstrates sound work ethics
• Possesses cultural awareness and sensitivity
• Highly enthusiastic, positive-minded and composure in challenging situations
• Thrives in a goal-driven environment
• Nimbleness to respond to everchanging priorities in a high growth environment
• Decisiveness
• Flexible to work outside normal work hours
• Acts and performs with an "ownership mentality"
• Strict confidentiality using discretion

Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. "Be yourself! We like it that way". Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.

Our websites are the perfect place to learn more about FOH

www.fohworldwide.com

www.frontofthehouse.com

www.roomthreesixty.com