Director, Revenue Analytics, Full Time, Revenue Management, Glendale

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Company: Adventist Health System Sunbelt, Inc

Location: Glendale, CA 91205

Description:

Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Oversees the department in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees as well as addressing complaints and resolving problems.

Job Requirements:

Education and Work Experience:
  • Bachelor's Degree or equivalent combination of education/related experience: Required
  • Master's Degree: Preferred
  • Seven years' related experience in A/R Management and/or Managed Care contracting and analysis as well as experience directing a business office: Preferred
  • Five years' leadership experience: Preferred


Essential Functions:
  • Maintains timely preparation and accurate completion of eReserve including analysis of items/trends that significantly impact net revenue. Effectively maintains leadership, inspiring the cooperation and confidence of staff and other hospital personnel. Apprises the CFO of changes and unusual events within the department. Interacts regularly and positively with the Finance, sharing information pertinent to improving function related to AR (i.e.: cash collections, reduction of bad debt, credit balances, etc.)
  • Facilitates revenue cycle meetings (preparation, facilitation and follow-up). Responsible for the review/adjudication of revenue reclasses, adjustments, refunds, charity applications and professional courtesy discounts.
  • Demonstrates the ability to be instrumental in the establishment and achievement of department and hospital priorities and goals. Develops and/or revises policies and procedures, ensuring staff receives appropriate in-service and validates staffing compliance.
  • Acts as customer service (phone, mail and/or email) - point of escalation. Assists in analyzing data to verify contract terms have been loaded correctly and claims properly adjudicated during and after managed care negotiations.
  • Coaches, counsels and disciplines staff as appropriate and according to policy. Ensures all Human Resources and Administrative policies are adhered to 100% of the time. Ensures timely completion of performance reviews, orientation, ethics, .edu classes, and continuing in-service of staff. Maintains a supportive work environment by effective selection, orientation, management and staff growth and development. Timely interviewing, hiring, and training of employees.
  • Performs other job-related duties as assigned.


Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

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