Director, Product Management (Core Banking)
Apply NowCompany: Alkami Technology
Location: Plano, TX 75025
Description:
Description
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami's Mobile App Platform has been certified by J.D. Power for providing clients with "An Outstanding Mobile Banking Platform Experience."
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.
As a remote-first company, this position can sit in Plano, TX or remote in the US.
Follow us on Glassdoor and Linkedin!
We are seeking a results-driven Director, Product Management who can combine industry knowledge and expertise, technical skills, and management skills to lead a cross-functional team in designing and developing our core banking system integration platform, and delivering key features and enhancements for our portfolio of core banking system interfaces and adapters. In this role, you and your team are responsible for defining, communicating and delivering upon Alkami's core integration strategy. With cross-functional support technical product managers, development, customer success and sales, you will interact with customers, end users and internal stakeholders to develop a product roadmap and ensure alignment with the organization's business objectives, customer needs, and the broader strategic product and technology roadmap. The ideal candidate has a strong background in product management, experience with Agile methodologies, and a passion for delivering high-value solutions to customers.
Key Responsibilities & Duties
Cool Things to Know
Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
#LI-REMOTE
J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami's Mobile App Platform has been certified by J.D. Power for providing clients with "An Outstanding Mobile Banking Platform Experience."
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.
As a remote-first company, this position can sit in Plano, TX or remote in the US.
Follow us on Glassdoor and Linkedin!
We are seeking a results-driven Director, Product Management who can combine industry knowledge and expertise, technical skills, and management skills to lead a cross-functional team in designing and developing our core banking system integration platform, and delivering key features and enhancements for our portfolio of core banking system interfaces and adapters. In this role, you and your team are responsible for defining, communicating and delivering upon Alkami's core integration strategy. With cross-functional support technical product managers, development, customer success and sales, you will interact with customers, end users and internal stakeholders to develop a product roadmap and ensure alignment with the organization's business objectives, customer needs, and the broader strategic product and technology roadmap. The ideal candidate has a strong background in product management, experience with Agile methodologies, and a passion for delivering high-value solutions to customers.
Key Responsibilities & Duties
- Work closely with engineering teams to design, develop, and deliver integrations with core banking systems like Fiserv, Jack Henry, and FIS
- Coordinate with third-party core providers to ensure seamless and compliant integrations
- Proactively look at issues across the organization and facilitate change through cross-functional collaboration
- Continuously refine and adjust priorities based on customer feedback, business needs, and technical feasibility
- Collaborate with cross-functional teams to define scope, timelines and resource requirements for features and enhancements
- Ensure the team adheres to Agile best practices, fostering a culture of continuous improvement
- Monitor sprint progress, maintain velocity metrics, and adjust priorities as needed to meet sprint goals and deliverables
- Act as the voice of the customer, leveraging feedback, analytics, and insights to prioritize features that maximize customer value
- Strategically plan team structure and staffing levels to meet current and future business needs, ensuring alignment with organizational goals and priorities
- Work with Human Resources staff to recruit, interview, select, hire and employ an appropriate number of employees.
- Collaborate with sales, marketing, customer support, and other teams to ensure successful go-to-market strategies and user adoption
- Present product updates, plans, and performance metrics to senior leadership and key stakeholders
- Ensure timely and successful delivery of product increments that meet quality standards and business objectives
- Monitor and report on key performance indicators (KPIs) to measure the success of product initiatives
- Proactively identify and mitigate risks that could impact project timelines or deliverables
- Manage stakeholder expectations and communicate release status updates effectively
- Maintain a deep understanding of market trends, competitive landscape, and customer needs to inform product development
- Establish and communicate measurable performance goals for all direct reports, providing clarity on responsibilities, success metrics, and career development opportunities
- Mentor and build a high-performing team, fostering a culture of ownership, collaboration, and innovation
Cool Things to Know
Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
#LI-REMOTE
J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.