Technical Product Manager, CAPE
Apply NowCompany: University of Idaho
Location: Moscow, ID 83843
Description:
Position Details
Position Information
Internal Posting?
Posting Number
SP004743P
Position Title
Technical Product Manager, CAPE
Division/College
Vice Provost for Digital Learning
Department
Vice Provost for Digital Learning
Location
Moscow, Off Campus Location - This position is eligible for remote or hybrid work locations
Posting Context Statement
The Technical Product Manager, Digital Learning and Continuing, Adult, and Professional Education (DL & CAPE) contributes directly to the success of online and non-traditional programming at the University. The Product Manager provides high-level technical support, design, and development of software applications and related workflows for continuing, adult, and professional education operations. The incumbent also provides training, support, and problem resolution for all systems.
Position Overview
This position coordinates the planning, design, and development of software applications. This position is responsible for the success of a product or family of products. This position will work closely with cross-functional business leaders, peers and technology leadership to ensure systems are positioned for the growth of the university. This includes performing or supervising analysis, design, development, and testing, to ensure the deployment of reliable, secure, and scalable business-critical applications and platforms. The Technical Product Manager works in a collaborative environment with business and technology owners and fosters a culture of teamwork and support across the university and within the technology team.
This position is a blend of product and project leadership and will require partnering with cross functional teams to achieve high performance levels with application services and support the alignment of team activities with the university's business needs.
Duties may include:
Unit URL
The Office of the Provost & Executive Vice President - University of Idaho (uidaho.edu)
Position Qualifications
Required Experience
Required Education
Required Other
Additional Preferred
Physical Requirements & Working Conditions
Degree Requirement
N/A: No degree requirement
Posting Information
FLSA Status
Exempt
Employee Category
Exempt
Pay Range
$85,000 annually or higher commensurate with experience
Type of Appointment
Fiscal Year
FTE
1.0
Full Time/Part Time
Full Time
Funding
This position is contingent upon the continuation of work and/or funding.
A visa sponsorship is available for the position listed in this vacancy.
No
Posting Date
02/04/2025
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
To receive first consideration, please submit a letter of qualification, list of references and current resume no later than February 23, 2025.
In your letter of qualification, using details and examples, please address all of the required and preferred qualifications for this position and how your experience and skills align. The information provided in your letter of qualification will be used to determine eligibility for an interview and demonstrate your communications skills.
Applicant Resources
https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement
Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement
The University of Idaho is an equal opportunity/affirmative action employer. The University is committed to the policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, age, gender identity, national origin, disability, protected veteran status, sexual orientation, genetic information, or any other status as protected under applicable federal, state or local law in employment or educational programs.
Position Information
Internal Posting?
Posting Number
SP004743P
Position Title
Technical Product Manager, CAPE
Division/College
Vice Provost for Digital Learning
Department
Vice Provost for Digital Learning
Location
Moscow, Off Campus Location - This position is eligible for remote or hybrid work locations
Posting Context Statement
The Technical Product Manager, Digital Learning and Continuing, Adult, and Professional Education (DL & CAPE) contributes directly to the success of online and non-traditional programming at the University. The Product Manager provides high-level technical support, design, and development of software applications and related workflows for continuing, adult, and professional education operations. The incumbent also provides training, support, and problem resolution for all systems.
Position Overview
This position coordinates the planning, design, and development of software applications. This position is responsible for the success of a product or family of products. This position will work closely with cross-functional business leaders, peers and technology leadership to ensure systems are positioned for the growth of the university. This includes performing or supervising analysis, design, development, and testing, to ensure the deployment of reliable, secure, and scalable business-critical applications and platforms. The Technical Product Manager works in a collaborative environment with business and technology owners and fosters a culture of teamwork and support across the university and within the technology team.
This position is a blend of product and project leadership and will require partnering with cross functional teams to achieve high performance levels with application services and support the alignment of team activities with the university's business needs.
Duties may include:
- Understand and represent user needs
- Define a vision and roadmap for a product
- Align stakeholders around the vision for the product
- Prioritize product features and capabilities
- Manage a product backlog
- Oversee development stages and evaluate progress
- Serve as a liaison between department stakeholders and the Office of Information Technology development team
- Collaborate across teams to empower independent decision-making
- Administer applications
- Provide high level reporting to departments across the university
- Other duties as assigned
Unit URL
The Office of the Provost & Executive Vice President - University of Idaho (uidaho.edu)
Position Qualifications
Required Experience
- Three years working with software applications in a technical or functional support role
- Prioritizing work and ensuring projects and workloads are completed on time
Required Education
- High School Diploma or equivalent
Required Other
- None
Additional Preferred
- Five or more years of experience working with software applications in a technical or functional leadership role
- Bachelor's degree in Business, Management of Information Systems, Information Technology, or a related field.
- Agile Certification (e.g., Product Owner, Scrum Master or similar)
- ITIL Certification
- Professional experience in an educational organization
- Experience with:
- Student, program, and course management systems and workflows
- Using enterprise reporting tools such as Argos, Cognos or Power BI
- Higher education technology
- Modern API development with web services
- Understanding the relationships between ERP, CRM, CMS, third-party solutions, relational databases
- Source Code Control / Versioning tools (e.g., Git).
- Unit-test frameworks, testing automation and CI/CD tools (e.g., Azure DevOps, Selenium, JUnit, GitLab CI/CD)
Physical Requirements & Working Conditions
- None
Degree Requirement
N/A: No degree requirement
Posting Information
FLSA Status
Exempt
Employee Category
Exempt
Pay Range
$85,000 annually or higher commensurate with experience
Type of Appointment
Fiscal Year
FTE
1.0
Full Time/Part Time
Full Time
Funding
This position is contingent upon the continuation of work and/or funding.
A visa sponsorship is available for the position listed in this vacancy.
No
Posting Date
02/04/2025
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
To receive first consideration, please submit a letter of qualification, list of references and current resume no later than February 23, 2025.
In your letter of qualification, using details and examples, please address all of the required and preferred qualifications for this position and how your experience and skills align. The information provided in your letter of qualification will be used to determine eligibility for an interview and demonstrate your communications skills.
Applicant Resources
https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement
Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement
The University of Idaho is an equal opportunity/affirmative action employer. The University is committed to the policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, age, gender identity, national origin, disability, protected veteran status, sexual orientation, genetic information, or any other status as protected under applicable federal, state or local law in employment or educational programs.