Servicenow Software Architect

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Company: Technogen, Inc.

Location: Columbia, SC 29223

Description:

Servicenow Software Architect

On-Site/Remote: Hybrid 50% (Training is 2-3 weeks and fully on-site) in Columbia, SC

Pay Rate: Market

Job Location: Columbia, SC

Contract Length: 12+

Skills Required:

-Strong knowledge and experience (2+ years) managing/developing/administering a large scale ServiceNow environment

-ITSM and ITIL concepts and Framework
- CMDB
-ITAM
-SPM
-Must be able to work both independently and in a team environment

Job Description:

- Create, maintain, and enhance forms, workflows, cloud integration and third-party integrations to the ServiceNow platform. Including automation and/or additional self-service features and functions.
- Incorporate ServiceNow capabilities to create a unified framework for multi-cloud resource provisioning and governance.
- Utilize ServiceNow toolset to enhance workflow for process automation.
- Support the overall incident, problem, change management, asset management, project management, and security processes as needed.
- Onboard additional departments and expansion of IT Self-Service Portal functionality.
- Monitor the overall platform health to proactively identify possible areas of concern, establish and perform regular maintenance tasks.
- Work with end users to investigate, troubleshoot, and resolve issues.

REQUIRED CERTIFICATIONS:
ServiceNow Certified System Administrator, Certified Implementation Specialist, or related certifications

Yamini D

yamini.d@technogeninc.com

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