SVP, Director of IT Project Management and Operations

High performers deserve a high-performance culture and a state-of-the-art headquarters. First American is proud to offer its colleagues outstanding compensation & benefits, including 401(k) match, a free on-site gym, paid parental leave, and subsidized childcare, and a flexible hybrid schedule, among many others.

We are seeking a dynamic and experienced People Manager to oversee our IT Project Management team. This individual will play a crucial role in managing multiple projects, ensuring they are delivered on time, within budget, and within scope. The ideal candidate will have a player-coach mentality, capable of both leading and executing projects. This high-visibility role includes managing multiple direct reports, IT Project Managers.

Key Responsibilities:

• Oversee and manage the IT project portfolio, ensuring alignment with business objectives and develop and maintain project roadmaps and timelines.
• Lead and mentor a team of IT Project Managers, providing guidance and support while fostering a collaborative and high-performance team environment.
• Manage the full project lifecycle, from initiation to closure, ensuring projects are delivered on time, within budget, and within scope.
• Implement and promote agile methodologies and processes.
• Identify and mitigate project risks and issues, and communicate project status, updates, and issues to stakeholders.
• Oversee and manage the execution of IT operational activities, including but not limited to IT system performance and risk reporting, IT control execution, third party relationship management and new vendor/technology onboarding and offboarding.
• Continuously improve IT and project management processes and practices.

Qualifications:

• Bachelor's degree in project management, Information Technology, Computer Science, Business Administration, or a related field preferred.
• Proven experience in IT project management, with a track record of successfully delivering complex projects.
• Strong leadership and people management skills.
• Experience with waterfall, agile methodologies and project management tools (e.g., Jira, Microsoft Project, SmartSheet).
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Detail-oriented and ability to manage multiple projects simultaneously and prioritize tasks effectively.
• PMP, PRINCE2, PMI-ACP, DASM, CSM, or similar project management certification is a plus.
• Experience in a player-coach role is highly desirable.

Compensation: The salary range for this position is $120,000 - 130,000

We are hiring a limited number of professionals with a can-do attitude, who enjoy camaraderie, believe in excellence, and have an action orientation. If you value being part of a highly empowered team and enjoy an environment that rewards innovation, hard work, and excellence-we would love to talk to you.