Human Resources Manager - HR Solutions Center, Recruiting & HR Information Systems (HRIS)

Salary: $126,527.89 - $151,894.22 Annually
Location : Human Resources - City of Colorado Springs, CO
Job Type: At-Will Manager
Job Number: 17037
Division: Human Resources
Department: Employment Services
Opening Date: 02/06/2025
Closing Date: 2/13/2025 4:00 PM Mountain
FLSA: Exempt

Description / Position Overview
Human Resources Manager - HR Solutions Center, Recruiting & HR Information Systems (HRIS)

As a Human Resources Manager, you will lead and oversee multiple teams within the City of Colorado Springs' Human Resources Department. This position is responsible for managing key HR programs and initiatives, ensuring compliance with federal and state employment regulations, and driving strategic HR solutions that align with the City's operational and workforce goals.
You will oversee and provide strategic direction for multiple areas of HR expertise, including the City's HR Customer Service team (HR Solutions Center), Recruiting, and HR Information Systems (HRIS). Strong leadership, expertise in a variety of HR functions, and a collaborative mindset are essential for success in this role. As a key member of the HR Leadership Team, you will play a critical role in shaping the City's workforce strategy and ensuring an efficient, engaged, and high-performing organization.
This Job Includes:

• Strategic Leadership and HR Operations::
  
  • Lead the development and execution of HR policies, programs, and strategic initiatives.
  • Manage multiple HR teams and programs, ensuring alignment with City objectives.
  • Serve as a key advisor to leadership, providing data-driven recommendations on HR-related decisions.
  • Ensure compliance with employment laws, HR best practices, and organizational policies.
  • Develop and monitor HR-related budgets, contracts, and service agreements.
• People Management and Team Development:
  
  • Supervise and mentor HR professionals across multiple disciplines, ensuring high performance and professional growth.
  • Establish clear goals, priorities, and development plans for HR staff.
  • Oversee recruitment, performance management, and succession planning efforts for direct reports.
  • Foster a positive, inclusive, and collaborative work culture.
• Technology and Process Improvement:
  
  • Manage HR Information Systems (HRIS) and ensure technology is effectively leveraged to improve efficiency.
  • Drive process improvements and optimize HR workflows for enhanced service delivery
  • Analyze HR data and metrics to identify trends and make informed recommendations.
• Stakeholder Collaboration and Communication:
  
  • Work closely with City leadership, department heads, and external partners to implement HR initiatives.
  • Present HR strategies and updates to the Mayor, City Council, and senior leadership teams
  • Engage with employees, community partners, and stakeholders to promote a positive workplace culture.
  • Support efforts to create an inclusive and equitable workplace.

Areas of Oversight will Include:

• HR Information Systems (HRIS):
  • Oversee system administration, reporting, and optimization of HR technology platforms (NEOGOV, PeopleSoft HR, E-Verify, etc.).
  • Ensure HR data security, compliance, and integration with other City systems.
  • Lead HR data analysis, reporting, and dashboard development.
• Talent Acquisition & Recruiting:
  • Develop and execute strategic recruitment plans to attract top talent.
  • Oversee workforce planning, hiring processes, and employer branding initiatives.
  • Ensure compliance with hiring policies and diversity recruitment strategies.
• HR Solutions Center (HR Customer Service, Pre-Employment and Onboarding):
  • Supervise HR operations, onboarding/offboarding, records management, benefits administration, and compliance.
  • Ensure timely and effective HR service delivery to employees and managers.
  • Manage employee and pubiic inquiries.

Learn more about this job by reviewing the class specification on the

Relevant Knowledge and Abilities:

Knowledge of:

• Federal, state, and local employment laws, HR compliance standards, and best practices.
• HR technology, data analytics, and process improvement strategies.
• Best practices for providing excellent customer service.
• Budget development and fiscal management related to HR programs.

Ability to:

• Lead and develop high-performing HR teams in a complex organizational environment.
• Effectively manage multiple HR programs and strategic initiatives.
• Communicate complex HR policies and data to diverse audiences, including senior leadership.
• Foster a culture of collaboration, inclusion, and continuous improvement.
• Analyze HR metrics and use data to drive decision-making.
• Deliver exception customer service by ensuring responsive and clear communications to internal and external stakeholders.

Minimum Qualifications

• Education: Bachelor's degree from an accredited college or university in public administration, business administration, or a related field
• Experience: Five years of full-time professional experience in human resources, HRIS systems administration, recruiting, or a related field, including two years of supervisory or leadership experience

Substitutions: We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education. We encourage all to apply!

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Possess a professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Experience in public sector HR
• Administrator-level experience with HRIS systems (such as PeopleSoft HR, NEOGOV)
• Experience compiling, analyzing and presenting data to stakeholders and leadership

Additional Information
Please contact Jeffrey Plunkett at for any questions about this position.
Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees' unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit the and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant's age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position's closing date and time listed in the job posting. HR will review the last application you submit for a position.

The City's job classifications, including physical demands and descriptions, can be found on the

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Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs' for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.
01

What is the highest level of education you have completed?

• Less than high school
• High School diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above

02

How many years of relevant experience do you possess?

• Less than one year
• One or more years
• Two or more years
• Three or more years
• Four or more years
• Five or more years
• Six or more years
• Seven or more years
• Eight or more years
• Nine or more years
• Ten or more years

03

Please explain your experience in detail, including your role and where you gained the experience. If no, please enter N/A.
04

How many years of supervisory or leadership experience do you possess?

• Less than two years
• Two or more years

05

Please explain, in written detail, your experience, including your role and where you gained the experience. If no, please write N/A.
06

Do you possess a professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)?

• Yes
• No

07

If yes, please list the certification(s) you possess. If no, please write N/A.
08

Do you have experience in public sector human resources?

• Yes
• No

09

If yes, please explain, in written detail, your experience including your role and where you gained your experience. If no, please write N/A.
10

Do you have administrator-level experience with HRIS systems (such as PeopleSoft HR, NEOGOV, etc)?

• Yes
• No

11

If yes, please list the programs you have experience with. If no, please write N/A.
12

Do you have experience compiling, analyzing and presenting data to stakeholders and leadership?

• Yes
• No

13

Please describe your leadership style.
Required Question