Revenue Cycle Training & Dev Specialist

Salary Range: $72,700-$114,140 Annually

Location: HealthPoint Administration 955 Powell Ave SW, Renton, WA 98057

Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

Design, develop and facilitate interactive learning solutions. This position is responsible for developing and managing relationships with all Healthpoint revenue cycle stakeholders to ensure that the training delivered builds relevant and essential skills that help teams succeed in their role within the organization.

Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Create and revise training content, manuals, visual aids, and reference materials in alignment with the current revenue cycle guides, programs, and workflows. Position also responsible for delivering actual learning solutions as well as developing others how to deliver the learning solutions.
• Build partnerships and collaborate with Supervisors to determine skill requirements and training needs within the organization.
• Develop skills and competencies for employees, using effective instructional techniques that support adult learning to deliver training, including but not limited to new team member onboarding, customer service, as well as changes in policy and procedures.
• Select or create testing and assessment tools for the evaluation of training effectiveness.
• Maintain knowledge of any changes to payer guides or program requirements in order to ensure training curriculum is current.
• Support organization Leadership team meetings when requested. Work with supervisory teams as needed to create skill development plans for specific staff needs.
• Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.
• Other duties as assigned by supervisor.

Must have's you'll need to be successful:

• High school diploma or equivalent and five (5) years of work experience in Healthcare Revenue Cycle required.

If you know about the following it's a plus:

• Two (2) year Associates degree, in related field such as training or communications preferred.
• Training Certificate, Instructional Design Certificate preferred, but not required.
• Advanced ability to operate computers and related software programs including Microsoft Office and Electronic Health Record System.
• EPIC experience preferred.

Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records:

• If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
• If records do not show any data, please seek guidance from your provider for further assistance.
• If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.