Sr. Learning Design & Delivery Specialist

ADP is hiring a Sr. Learning Design & Delivery Specialist.

• Are you a passionate learning designer, highly skilled at building content and delivering learning programs that are impactful and engaging?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you.

As Sr. Learning Design & Delivery Specialist, you will use your instructional design knowledge to design ADP product applications, processes, and soft skills training for our clients and new Service and Implementation associates. You will also leverage your facilitation skills to deliver engaging learning.

You will spend part of your time interacting with subject matter experts and building training content. For the other part, you will create training plans, prepare classrooms, facilitate learning programs, and track learner progress. You will use established ADP learning design and delivery standards and tools to help you be successful in this versatile L&D role. You will work across the learning organization to apply innovative instructional design and facilitation techniques. If you enjoy variety and leveraging leading-edge tools and approaches, this role is for you!

To thrive in the role, you should have experience in instructional design and in technical/product application training facilitation. Familiarity with designing or delivering Human Capital Management (HCM) content, such as payroll, time, benefits, or talent, is a plus. You will also have worked independently to design and deliver sound training in various modalities, i.e., self-paced, virtual, and in-person instructor-led, and can manage simultaneous projects with deadlines. In this rewarding role, you will have a direct impact on the success of ADP and our clients and associates.

Like what you see? Apply now!

Learn more about ADP at tech.adp.com/careers

WHAT YOU'LL DO:

Here's what you can expect on a typical day.

• Innovate: You seek opportunities to apply innovative thinking to your projects and will work to keep ADP's approach to designing learning up to date.
• Be Agile: You can adapt to changing business requirements, projects, and resources and use agile approaches to meet business needs.
• Design: You'll design holistic solutions engaging team members and business partners in the design process to ensure the solution design is flexible and addresses the unique needs of the learners.
• Develop: You can develop solutions across a broad set of learning modalities and ensure that continuous learning and performance support concepts are applied.
• Deliver: You apply the most effective techniques to engage learners for successful learning outcomes.
• Consult: You use your knowledge and subject matter expertise to make recommendations to continuously improve our learning programs.
• Be a Continuous Learner: You focus on personal development to develop and elevate your professional knowledge and skill. You take the same approach to business process improvement to improve ADP learning design and delivery standards and drive the adoption of those standards. You maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP.

Experience. You have 5-8 years of experience in relevant skills gained and developed in the same or similar role.

TO SUCCEED IN THIS ROLE:

• 3+ years of experience in instructional design.
• 3+ years in technical/product application training facilitation. Preferably, this includes experience designing or delivering HCM content and/or product application training.
• You will have experience using eLearning tools, such as Articulate 360, TechSmith Camtasia. You will have mastered using virtual classroom delivery tools, such as Webex. You will possess the technical aptitude to quickly learn new development tools.
• You will have an intermediate to advanced knowledge of ADP HCM platforms, such as ADP Workforce Now and RUN.
• Experience using a Learning Management System (i.e., Litmos).
• Experience with basic Graphic Design.
• Experience using various facilitation techniques, both in-person and virtually.
• You'll have a bachelor's degree or equivalent.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )