Business Process Analyst I - Probation

Salary : $70,367.82 - $95,322.05 Annually
Location : Riverside
Job Type: Regular
Job Number: 25-86110-02
Department: Probation
Division: Administration
Opening Date: 02/06/2025
Closing Date: 2/13/2025 11:59 PM Pacific

ABOUT THE POSITION
The Riverside County Probation Department is seeking a Business Process Analyst I to support the Business Intelligence Operations Services Unit located in Riverside. The incumbent will be responsible to perform analysis, design, development, maintenance, and troubleshooting activities in support of management systems; performs other related duties as required.

Competitive candidates will have experience in one or more of the following areas: criminal justice or law enforcement agencies, business systems management, information technology management, program applications, business processes and procedures, Microsoft Power BI, and Microsoft SQL Server.
Meet the Team!

The Riverside County is a progressive criminal justice agency that believes in continuous improvement, searching and applying evidence-based and best practices, using measurable outcomes to evaluate programs, and doing our utmost to fulfill our mission and make Riverside County a safe and law-abiding community for its citizens. We recognize the value of a qualified, professional, dynamic, and diverse workforce and in building an organization that reflects the progressive community we serve.
Who May Apply?
This recruitment is open to all applicants.
EXAMPLES OF ESSENTIAL DUTIES
Serve as business process resource on all matters involving the support, maintenance, enhancement, and upgrade of the County's integrated enterprise systems; provide functional support, analysis and design specifications, as needed, to programming staff.
Troubleshoot, provide production support, identify problem areas, and correct system set-up when production errors are identified; work directly with vendors for resolution of underlying system program problems; search corporate websites for posted resolutions and remedies that could resolve identified problems.
Participate in the design and evaluation of business processes required for the implementation of enterprise systems modules and upgrades; review effect of new components to determine if previously modified processes can be eliminated and/or if new release will also require modification; participate in system testing to ensure that the new release provides the expected results throughout the business cycle.
Review and evaluate existing County business process models to identify potential areas for automation and streamlining; develop recommendations for new or modified processes; test all changes prior to final implementation to ensure appropriate results.
Coordinate with user departments on new/changed local ordinances and labor agreements, legislation, reporting, and regulations.
Design, implement and maintain system set-up tables and parameters to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes.
Coordinate and implement system security.
Maintain context-sensitive on-line help reference to reflect the most current structure within the system.

MINIMUM QUALIFICATIONS
Education: Graduation from an accredited college or university with a bachelor's degree in public/business administration, human resources, finance, computer science, information systems, or a related field to the assignment. (Additional qualifying experience in a functional support area may substitute for education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)

Experience: One year of technical or paraprofessional level work which would demonstrate possession of the listed knowledge and abilities.
License: Possession of a valid California Driver's License is required.

Knowledge of: Principles and practices of enterprise functions; project specifications development; application design; application of industry/corporate standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; the use of packaged, off-the-shelf and 3rd party application software, including office automation tools.

Ability to: Write/modify technical and user documentation; prepare flow process diagrams and other design graphics; use basic principles, practices and functional activities for the maintenance and enhancement of enterprise systems components; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; speak and write effectively; read, interpret and apply laws, rules, regulations, standards, and procedures; establish and maintain effective working relationships with others and gain their cooperation.

SUPPLEMENTAL INFORMATION
For more information regarding the position, please contact the recruiter Mary Miller at 951-955-3464 or via email at
APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.

A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
01

I am aware that any false statements made on this questionnaire will disqualify my application for this position. I further understand that all information and responses I provide in this application will be subject to verification through the Computerized Voice Stress Analyzer (CVSA) examination should I move forward in the selection process. I also acknowledge that this record is confidential, and this will be the property of the Riverside County Probation Department.

• Yes
• No

02

When was the last time you used PCP, LSD (Acid), Psilocybin (Mushrooms), and /or Peyote?

• I have never used PCP, LSD (Acid), Psilocybin (Mushrooms), and /or Peyote
• Within the last twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

03

When was the last time you used cocaine?

• I have never used cocaine
• Within the last twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

04

When was the last time you used crystal meth (methamphetamines)?

• I have never used crystal meth (methamphetamines)
• Within the last twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

05

Are you currently on any form of court ordered Formal or Summary Probation?

• Yes
• No

06

As an adult, have you ever been convicted of a felony by a court?

• Yes
• No
• Yes. However, the charge was reduced expunged.

07

Have you ever been convicted of a DUI/ Wet Reckless? If yes, how long ago?

• I have never been convicted of a DUI/Wet Reckless
• Yes. However, the charge was reduced/ expunged.
• Within the last twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

08

Have you ever been injected with illegal anabolic steroids?

• Never
• Within the last twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

09

When was the last time you used heroin?

• Never
• Within the last twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

10

When was the last time you used prescription drugs recreationally?

• Never
• Within the last twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

11

Have you ever been convicted of any crime involving any sex offense?

• Yes
• I have never been convicted of a crime involving any sex offense.
• Yes. However, the charge was reduced expunged

12

How many years of technical or professional level experience do you have with business systems, information technology, program applications, business processes and procedures, financial reporting and data, or other accounting experience?

• None
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

13

What is your highest level of education from an accredited college or university in public/business administration, human resources, finance, computer science, information systems, or a related field?

• None of these apply.
• Less than 30 semester or 45 quarter units
• At least 30 semester units or 45 quarter units
• At least 60 semester units or 90 quarter units
• At least 90 semester units or 135 quarter units
• At least 120 semester units or 180 quarter units
• I have my Associate's degree
• I have my Bachelor's degree
• I have my Master's degree
• I have my Doctorate degree

14

What is your experience with Microsoft Power BI?

• I do not have this experience
• I have very little experience. (Minimal/Low)
• I have some experience. (Moderate/Medium)
• I have a great deal of experience. (Extensive/High)

15

How many years of work experience do you have in a criminal justice/law enforcement agency (agency examples: Sheriff, Police, Probation, District Attorney, Law Office etc.)?

• None
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six year or more

16

How many years of work experience do you have with Microsoft SQL Server?

• None
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

17

How many years of experience do you have with subject matter expertise in any of the following: business systems management, information technology management, program applications, and/or business processes and procedures?

• None
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

Required Question