ADMINISTRATOR FAMILY AND CHILDREN'S SERVICES

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Company: State of Rhode Island

Location: Cranston, RI 02910

Description:

Salary : $102,838.00 - $116,528.00 Annually
Location : Cranston, RI
Job Type: Non-Union (99)
Job Number: 1230-10000-235
Department: DEPARTMENT OF HUMAN SERVICES
Division: Individual and Family Support
Opening Date: 02/08/2025
Closing Date: 2/17/2025 11:59 PM Eastern
Pay Grade: 0139A
Classification: Classified
Scheduled Work Days; Hours of Work: Monday - Friday, 8:30 am - 4:00 pm
Work Week: Standard 35.0 Hours
Bargaining Union: Non-Union (99)
Assignment(s)/Comments: Hazard Building, Cranston with statewide coverage responsibilities. The individual hired to fill this position is being hired into an E-Verify site which contains Federal tax Information (FTI), as defined in IRS Publication 1075. Although the individual may not have direct access to FTI, the individual is required to have their employment eligibility validated through E-Verify.

Class Definition
GENERAL STATEMENT OF DUTIES: To be responsible for planning, developing, directing, coordinating and administrating a comprehensive regional service delivery system oriented toward maximizing the efficiency and availability of both private and public services to children youth and their families or a statewide program of social services for families, children and adults, including child welfare services, day care, work incentive, family planning, and homemaker services, mental health services and juvenile probation services; and to do related work as required.

SUPERVISION RECEIVED: Works under the general administrative direction of a superior with wide latitude for the exercise of initiative and independent judgment; work is reviewed upon completion through conferences and reports for conformance to prescribed agency standards.

SUPERVISION EXERCISED: Plans, directs, coordinates, supervises and evaluates the activities of an administrative, supervisory, professional and technical staff engaged in carrying out a program of social services.

Illustrative Examples of Work Performed
To be responsible for planning, developing, directing, coordinating and administrating a comprehensive regional service delivery oriented toward maximizing the efficiency and availability of both private and public services to children youth, and their families or a statewide program of social services for families, children and adults, including child welfare services, day care, work incentive, family planning, homemaker services, mental health and juvenile probation services.

To assist in the planning, dissemination, and implementation of various state policies and procedures pertaining to social service programs relating to children and their families.

To be responsible for coordinating state's social service programs with other service providers, both public and private.

To be responsible for establishing and maintaining a sound and efficient public information and relations program.

To be responsible for cooperating with other states in matters of interstate placements and transfers of dependent and neglected children.

When requested, to participate in collective bargaining and contract negotiations leading to the adoption of contractual agreements as well as the enforcement of the several provisions of such contracts dealing with grievances, training, discipline, etc. in accordance with the personnel rules.

To assist in the preparation of the budget.

To prepare annual and special reports, as required.

To do related work as required.

Required Qualifications for Appointment
KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of social case work principles, practices and techniques and the ability to apply such knowledge in planning, developing, directing and coordinating a statewide program of social services for families, children and adults as well as the development, establishment and maintenance of professional case work standards; a thorough knowledge of the basic principles and practices of social administration and the ability to apply such knowledge in the administration of a statewide social service program; a thorough knowledge of community resources and the ability to apply such knowledge in providing effective and complete social service benefits for families, children and adults within the community; the ability to assist superiors in the planning, development and implementation of policies and procedures pertaining to social service programming; the ability to coordinate the agency's social service programs with other social welfare services in the state; the ability to establish and maintain an effective public relations and public information program within the community; the ability to participate in collective bargaining and contract negotiations; the ability to plan, direct, coordinate, supervise and evaluate the work of a professional staff engaged in providing social services to families, children and adults; the ability to prepare written reports and oral presentations; the ability to establish and maintain effective working relationships with superiors and associates, the community and public, and other public and private agencies within and outside the state; and related capacities and abilities.

EDUCATION AND EXPERIENCE:

Education: Such as may have been gained through: possession of a Master's Degree in Social Work or other related degrees; and

Experience: Such as may have been gained through: five years employment in a responsible administrative and supervisory position in a private or public social agency engaged in providing social services for families, children and/or adults.
Supplemental Information
The Administrator position is a senior level position at DHS to manage critical supporting programs that are run by contracted Community Based Organizations. The Federal Programs included in the community-based services include Social Service Block Grant, Community Service Block Grant, Family Violence Prevention and Services Act, and others related programs critical to DHS. This position will be a liaison between Federal, State, and local partners to identify impactful programmatic delivery to best support vulnerable Rhode Islanders.

This senior level position must coordinate the community-based services internally and externally utilizing the DHS Strategic Plan. The coordination will include a community-wide strategic engagements to better partner with Community Based Organizations to further DHS' vision and mission. The Administrator must be adept at resolving issues that arise, employ good decision-making and problem-solving skills, and be an effective and clear communicator.

Additional responsibilities:
  • Support the executive leadership team in overseeing programs, grants, and DHS coordination of community services, related to the provision of human service programs.
  • Oversees and collaborates on the programmatic information send to Community Based Organizations. Coordinate the systems for ongoing engagement meeting and meeting preparation, agenda-setting, and tracking action items. Organizes, plans, and develops priorities for meetings that are led by departmental leadership.
  • Monitors and tracks progress, outcomes, and key performance metrics for priority strategic initiatives and executing special projects.
  • Coordinates with the Department's communications, policy, and operations teams to ensure the strategic priorities are carried out.
  • Serves as a key representative of the Department and liaises Community Based Organizations, and other stakeholders, as assigned.
  • Undertakes special initiatives, as assigned.

Preferred Skills/Experience:

The preferred candidate should possess:
  • Strong communications skills, specifically interpersonal, written, and oral communication.
  • Have demonstrated significant ability to lead partners through collaboration and influence to create; foster and model effective program delivery.
  • Relevant federal program experience, as well as federal reporting, including complex data model reporting.
  • Excellent attention to detail, project management, and organizing skills.
  • Passion and experience in human and/or social services or state government.
  • Strong command of modern technology (Full MS Office suite, Tableau).
  • A minimum of five years of program experience with Federal Program liaisons or Federal Program experience.
  • Master's degree of Public Administration, Business Administration, Social Work, or other relevant degree is desired.

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at
Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.

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