Network Lead

TITLE: Network Lead STATUS: Open JOB CODE: 19223 LOCATION: Plano, TX, United States # of Openings: 1 Permanent

Requisition Details:

We are OK with both permanent or subcon

• Incident and Problem Management as defined in the Attachment 1: Detailed Service Statement RACI matrix below
• Active monitoring of network components (LAN & WAN) and proactive engagement to mitigate failure
• Implementing services and standards for all network services based on Client/ Customer policies, procedures, and requirements
• Monitoring, recommending, and implementing approved network capacity thresholds
• Recommending WAN / LAN/ VPN requirements based on industry best practices
• Providing capacity and performance reports of network (LAN & WAN) on a monthly/quarterly basis
• Reporting performance in accordance with service-level requirements as set out in the Agreement and SOW
• Engaging with the network service provider(s) (i.e. carrier(s)) that Client/ Customer may choose from time to time for troubleshooting and ensuring that the circuits are available at desired performance levels
• Network systems management and troubleshooting (e.g. performance, problem, change and capacity monitoring)
• Managing router configurations, IP addresses and related services ( E.g. DNS/DHCP)
• Network Infrastructure Moves, Adds, Changes (IMAC)
• Network Uptime Monitoring & performance management
• Performance Management, including traffic measurement, blocking of traffic overheads and trailers to improve speed, Class of Service management and network optimization turning.
• 3rd party vendor management & coordination for any racking, stacking or cabling activities
• Maintaining updated documentation of the network devices interconnections, upstream provider connectivity and subnet connectivity
• Maintaining the accuracy of the Client/ Customer network inventory on CMDB (ServiceNow) via the change control ticketing process and working with the Client/ Customer asset coordinators
• Troubleshooting connectivity problems and 3rd party service coordination for network closets or offices, desk ports, etc.
• Troubleshooting connectivity problems to the end point/end user devices

• Network Security Management (non-data center)
  • Identifying and managing security mechanisms, service levels and management requirements of all network services
  • Firewall management
  • Applying required and approved security patches in consultation with ADS
  • Performing required and approved configuration remediation in consultation with ADS
• Vulnerability Management
  • Running vulnerability scans using tools provided by ADS SecOps team
  • Identifying Vulnerabilities and providing remediation
  • Monthly evaluations of vulnerabilities
  • Re-running vulnerability scans using tools provided by ADS SecOps team and provide results demonstrating remediation