System Administrator- Senior (Onsite)
Apply NowCompany: Serigor Inc.
Location: Raleigh, NC 27610
Description:
Job Title: System Administrator- Senior (Onsite)
Location: Raleigh, NC
Duration: 12+ Months
Job Description:
System Admin Mid-Level Contractor Job Description - EEM Support
Skills:
SkillRequired/DesiredAmountof ExperienceSupport customers using good customer service skills including the ability to communicate to both technical and non-technical customersRequired5YearsUtilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teamsRequired5YearsImage or provision new equipment hardware & provide to customerRequired5YearsUse strong organizational skills to track onboarding & shipping activities based on customer requests.Required5YearsFollow asset management processes to ensure proper customer billingRequired5YearsTesting Intune processes for Tier 3 team & providing feedbackRequired5YearsTest upgrades and software changesRequired5YearsInstall software following security & internal processesRequired5YearsBasic understanding of MECM, Active Directory, Tanium, Intune, & BeyondRequired3YearsBasic knowledge of Macintosh Apple devices with a willingness to learnRequired3Years
Location: Raleigh, NC
Duration: 12+ Months
Job Description:
System Admin Mid-Level Contractor Job Description - EEM Support
- Document work activities in ServiceNow
- Troubleshoot customer issues
- Provide instruction while troubleshooting for remote customers
- Assist with developing team processes & a knowledge base
- Work with vendors on warranty cases
- Collaborate with internal teams on technical issues
- Work on special projects as needed
Skills:
SkillRequired/DesiredAmountof ExperienceSupport customers using good customer service skills including the ability to communicate to both technical and non-technical customersRequired5YearsUtilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teamsRequired5YearsImage or provision new equipment hardware & provide to customerRequired5YearsUse strong organizational skills to track onboarding & shipping activities based on customer requests.Required5YearsFollow asset management processes to ensure proper customer billingRequired5YearsTesting Intune processes for Tier 3 team & providing feedbackRequired5YearsTest upgrades and software changesRequired5YearsInstall software following security & internal processesRequired5YearsBasic understanding of MECM, Active Directory, Tanium, Intune, & BeyondRequired3YearsBasic knowledge of Macintosh Apple devices with a willingness to learnRequired3Years