Business Analyst III
Apply NowCompany: Compunnel Software Group
Location: New York, NY 10025
Description:
Position Summary:
Client Onboarding and Regulatory Services (CORS) is an essential operations function within Shared Services Banking Operations, responsible for regulatory client onboarding, refresh, and screening. The KYC Regulatory Refresh team ensures compliance by performing regulatory due diligence and collecting required data and documents to meet KYC/AML requirements across multiple global jurisdictions. The KYC Services team in New York manages escalations related to the refresh program, collaborating with various business control units, sales teams, legal, compliance, and KYC Refresh teams to contribute to the program's success.
Primary Responsibilities:
" Review and enrich the client remediation population.
" Assist with sourcing missing client contacts and identify data discrepancies to communicate to the program lead.
" Provide guidance and oversight to the KYC Refresh team in obtaining refreshed AML data and documents from external clients.
" Serve as an escalation point for client-related issues, offering troubleshooting support and collaborating on solutions.
" Collaborate with subject matter experts to develop FAQs and standardized responses to common queries.
" Communicate regulatory guidance to clients and sales coverage, organizing client calls when needed.
" Prioritize, track, and consolidate escalations in a well-organized and concise manner.
" Review cases prior to handover to the Business Control Unit for assessment.
Required Qualifications:
" Exceptional problem-solving skills with the ability to independently assess and create plans for resolution.
" Strong organizational skills, with the ability to manage multiple tasks and prioritize time effectively.
" Excellent interpersonal and communication skills.
" Proven client relationship skills and experience in communicating with external clients.
" Proficiency in Microsoft Office Suite, particularly Microsoft Excel (VLOOKUP, pivot tables) and PowerPoint.
" Strong ability to manage and analyze large data sets, including project trackers and metrics.
" Ability to work effectively as part of a team in a fast-paced environment and adapt to changing team needs.
" At least 2 years of experience in KYC/AML or client onboarding.
" College/University degree or equivalent with a business focus and proven, relevant experience.
Preferred Qualifications:
" Previous experience with KYC/AML regulations and industry-specific client onboarding processes.
" Ability to troubleshoot complex issues and find efficient solutions.
Education: Bachelors Degree
Client Onboarding and Regulatory Services (CORS) is an essential operations function within Shared Services Banking Operations, responsible for regulatory client onboarding, refresh, and screening. The KYC Regulatory Refresh team ensures compliance by performing regulatory due diligence and collecting required data and documents to meet KYC/AML requirements across multiple global jurisdictions. The KYC Services team in New York manages escalations related to the refresh program, collaborating with various business control units, sales teams, legal, compliance, and KYC Refresh teams to contribute to the program's success.
Primary Responsibilities:
" Review and enrich the client remediation population.
" Assist with sourcing missing client contacts and identify data discrepancies to communicate to the program lead.
" Provide guidance and oversight to the KYC Refresh team in obtaining refreshed AML data and documents from external clients.
" Serve as an escalation point for client-related issues, offering troubleshooting support and collaborating on solutions.
" Collaborate with subject matter experts to develop FAQs and standardized responses to common queries.
" Communicate regulatory guidance to clients and sales coverage, organizing client calls when needed.
" Prioritize, track, and consolidate escalations in a well-organized and concise manner.
" Review cases prior to handover to the Business Control Unit for assessment.
Required Qualifications:
" Exceptional problem-solving skills with the ability to independently assess and create plans for resolution.
" Strong organizational skills, with the ability to manage multiple tasks and prioritize time effectively.
" Excellent interpersonal and communication skills.
" Proven client relationship skills and experience in communicating with external clients.
" Proficiency in Microsoft Office Suite, particularly Microsoft Excel (VLOOKUP, pivot tables) and PowerPoint.
" Strong ability to manage and analyze large data sets, including project trackers and metrics.
" Ability to work effectively as part of a team in a fast-paced environment and adapt to changing team needs.
" At least 2 years of experience in KYC/AML or client onboarding.
" College/University degree or equivalent with a business focus and proven, relevant experience.
Preferred Qualifications:
" Previous experience with KYC/AML regulations and industry-specific client onboarding processes.
" Ability to troubleshoot complex issues and find efficient solutions.
Education: Bachelors Degree