Senior Account Manager

Overview

This person will identify opportunities, seek and engage new clients, develop new proposals and manage existing accounts. This position requires the individual to have consistent contact with clients; maintain awareness regarding industry standards and client expectations; utilize time efficiently and travel on an as needed basis. Working in conjunction with the President, Vice President of Business Development as well as with others to demonstrate and achieve superior customer service and market knowledge, and strives to meet and exceed company's revenue objectives.

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

Responsibilities

• Assist to drive the development of local and national sales.
• Maintain key customer relationships and develops and implements strategies for expanding the company's customer base.
• Act as a liaison between clients and the company, actively promotes services, gathers and exchanges information.
• Represent the company at industry functions, conferences, tradeshows, seminars, meetings, and when necessary, organizes and conducts client entertainment; travel as necessary.
• Inform clients of updates in regards to policy changes, services and physicians.
• Assist in resolving client concerns relative to service and report quality issues in a timely manner.
• Visit physicians as necessary and assist with physician recruiting efforts as required.
• Evaluate the results of overall sales efforts regularly and reports these results to the President.
• Continuously analyze the market and competition and identify external threats and opportunities; Adapt sales strategy to changing conditions.
• Provide weekly, monthly and or quarterly updates as directed.
• Attend all sales and marketing meetings as directed.
• When necessary, assist with account collection activity.
• Perform miscellaneous duties as assigned by management.

Qualifications

Education and Experience

Bachelor degree (business, marketing or sales is preferred); or five years related experience in outside sales; or equivalent combination of education and experience. At least five years of experience selling services into the medical assessment industry. Strong knowledge of the medical legal industry is preferred.

Certificates, Licenses, Registrations

Valid State Driver's License.

QUALIFICATIONS

• Must demonstrate accuracy and thoroughness and look for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must use intuition and experience to effectively market the company's services.
• Ability to follow instructions and respond to upper managements' directions accurately.
• Ability to assist with development and delivery of compelling presentations.
• Must demonstrate the ability to problem solve and develop alternative solutions when dealing with client issues or emotional topics.
• Must be able to maintain confidentiality.
• Must be able to demonstrate team behavior and willing to promote a positive team -oriented environment with the ability to both convey and understand the philosophies of others.
• Must be able to stay focused and concentrate under normal or heavy distractions
• Must be able to work well under pressure and or stressful conditions
• Must possess the ability to manage change, delays, or unexpected events appropriately
• Must be detail oriented, organized, and efficient with the capability of establishing instant credibility.
• Must use good judgment and includes the appropriate people in the decision-making process.
• Must hold a valid State Driver's License.
• Must be able to divide work requirements between office time and travel.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

ABOUT US

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans