IT Systems Principal Analyst

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Company: Synectics Inc.

Location: Tempe, AZ 85281

Description:

Description:
  • The principal analyst's role is to architect, design, implement, and maintain performance monitoring solutions across technology domains both on premise and in the cloud.
  • The principal analyst provides leadership and vision in architecture, strategy, and service offerings as it relates to performance management that includes:
  • Application Performance Management, Customer End-user Experience, and Service Health performance monitoring.
  • The principal will also assess the impact of future business needs on existing and future services and architectures.
  • Act as a thought leader and arbiter of decisions in their specific areas of expertise.
  • Provide ongoing evaluation of technology solutions and capabilities to ensure alignment with business objectives and identify areas of risk and opportunity.
  • Performs as a project leader on important projects which are large or which have many complex features.
  • Monitor and research application and system performance issues and produce trending and reporting related to application performance, event management, capacity management, including on premise and cloud resources
  • Prepares specifications, evaluates bids, and prepares recommendation material for management consideration for important large or complex contracts, projects, or procurements.
  • Performs as a staff consultant and/or advisor in a technical specialty.
  • Prepares and/or conducts written and oral reports and presentations.
  • Performs problem analysis, resolution, repair and recovery.
  • Identifies trends and root causes of challenges, determines solutions, and makes recommendations for management consideration.
  • Handles other duties and projects as assigned.
  • D2d - adding servers into monitoring, typical operations around adding servers or alarms and then escalation point when needed

Qualifications:
  • Completion of a Bachelor's Degree from an accredited institution plus an additional 18 graduate level college credits in an area of specialty.
  • Master's degree preferred.
  • Minimum of 10+ years cumulative and progressive post-degree experience
  • Network Experience
  • Wireshark and riverbed are required
  • Competencies:
    • Deciding and Initiating
    • Adhering to principles and values
    • Applying Expertise and Technology
    • Creating and Innovating
    • Delivering Results and Meeting Customer Expectations


Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.

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