Program Manager | Psychiatric Urgent Care

As our Program Manager, Psychiatric Urgent Care you will provide clinical and administrative supervision, program oversight and leadership to staff who provide services to clients with serious psychiatric and/or substance abuse difficulties.

Job Summary:

As the Program Manager, you will manage the daily operations of your team, serving as the primary point of contact, oversight and decision-making regarding your program's needs, requirements and development. You will support and manage a clinical team by training, coaching, delegating responsibilities, evaluating performance and providing feedback.

You Will:

Program Management

• Identify, prioritizes and balances the organizational, programmatic and staffing needs necessary to achieve optimal program objectives
• Maintain high quality standards of care, including coordination with appropriate internal, external, and social supports
• Provide comprehensive, community-based services, designed to promote client independence and integration in all aspects of their lives
• Identify, supports, and implements evidence-based, best and promising practices that are appropriate to clients
• Participate in the development and tracking of outcome measures and continuous quality review processes to evaluate and improve program and treatment effectiveness

Communication and Collaboration

• Regularly collaborate internal and external staff and partners
• Provide information to staff regarding organizational updates
• Maintain regular and effective communications to expand collaborative relationships in our community

Supervisory Duties:

• Provide program oversight for assigned program by managing day to day operations and decision making regarding program needs, requirements and development
• Manage the supervision of staff on a routine and frequent basis, specifically through the lens of a recovery orientation, to ensure high quality, effective and efficient services as well as thorough, accurate and timely documentation
• Hire, train, and develop a diverse group of staff who possess a wide range of abilities and professional competencies to deliver effective service to customers
• Lead regular and frequent staff meetings to promote teamwork, sustain an aligned and energized work force, promote communication and provide team direction
• Provide guidance and holds staff accountable for compliance
• Model Guiding Principles and PSR Service Delivery Guidelines
• Establish and clarify expectations, provide coaching and feedback
• Ensure consistent performance management for your program
• Manage performance concerns in a timely manner as applicable

Mental Health Partners offers a diverse, quality work environment, a great compensation package and a comprehensive benefits package. Our benefits include paid time-off policy (paid holidays, paid vacation and paid personal days-off), medical, dental, vision, flexible spending accounts, and percentage match-up retirement contribution. We are an Equal Opportunity Employer.

As a condition of employment, you will be required to receive the COVID-19 vaccination (and any subsequent boosters) and the annual influenza vaccine. Medical exemptions or religious accommodations may be requested.

Compensation: $71,180 - $92,550 Annualized

What's in it for you:

• Comprehensive benefits:


• Medical
• Dental
• Vision
• FSA/HSA
• Life and disability
• Accident/hospital plans
• Retirement with employer contributions


• Vacation, sick, and extended illness time off options
• Dedication to Justice, Equity, Diversity, Inclusion, and integrated healthcare
• Open communication with leadership and mission-focused engagement
• Training and growth opportunities with a supportive team invested in your success

What We Need:

• Relevant Master's Degree with one or two-year internship and at least five (5)+ years' relevant work experience OR relevant PhD plus two (2)+ years' relevant experience
• Three (3)+ year's previous supervisory experience required
• Licensed PhD or PsyD, Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage/Family Therapist (LMFT), or ability to receive license within 6 months of hire