Senior Specialist, Fraud Investigations

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

The Senior Specialist - Fraud Investigations, plays a key individual contributor role within the Fraud Investigations (FI) group of the Financial Crimes Risk Management Organization (FCRM). FI is responsible for conducting fraud
investigations and pursuing recovery efforts of unauthorized debits to client accounts. Types of case investigatio conducted include unauthorized Check, ACH (Automated Clearing House) and BillPay transactions for both the
Bank and Broker Dealer products that Schwab offers.

What you are good at:

The Senior Specialist is responsible for conducting high profile, sophisticated and exciting fraud investigations. Quality is a must while maintaining a portfolio in a fast pace environment. Multitask investigations with client
follow up. Senior Specialists for the Fraud Investigations group must demonstrate a high degree of initiative with minimal direct supervision when addressing their daily responsibilities. All casework must be completed within
well-defined regulatory guidelines in an environment that is fast paced and demanding. Consistency in exercising sound judgment and decision making with respect to risk and fraud issues is key. The ability to effectively balance cases, workloads and additional daily responsibilities at a high level of competency is required.

What you have

Required Qualifications:

• At least 3-5 years of professional experience working in a fraud, compliance or risk environment of the
  financial services industry or financial investigations experience
• Shown expertise with financial investigations demonstrating risk-based judgment, problem solving skills and
  strong analytical ability
• Ability to analyze issues and develop problem solving methodology with minimal guidance
• Ability to multi-task and work in a large volume, high pressure environment
• Strong experience in Excel.
• Demonstrated skills related to individual case/workload management
• Strong time management skills using a risk-based approach to prioritizing and completing daily tasks
• Must have strong interpersonal, influencing and facilitation skills, with strong oral and written
  communication ability
• Ability to make a strong individual contribution to the development of a high functioning team
• Demonstrated ability to effectively work independently while also collaborating with team members as we
  as internal business divisions and industry peers
• Outstanding client focus: ability to effectively and quickly form relationships and establish trust, respec
  competence and confidence
• Demonstrated ability to maintain strict adherence to regulatory guidance regarding Suspicious Activity
• Report (SAR) filings as they relate to fraud as well as internal compliance standards and guidelines
• Experience crafting or preparing Suspicious Activity Reports (SAR)
• Membership in the International Association of Financial Crimes Investigators (IAFCI) is supported and
  encouraged
• Financial investigation in Federal, State or local law enforcement, Certified Fraud Examiner (CFE), Certified

Preferred Qualifications:

• Anti Money Laundering Specialist (CAMS) and related designations a plus
• SQL is a plus
• BS/BA degree preferred
• Securities license(s) a plus