Business Development Manager

ABOUT XPS - Our mission is to enable self-storage operators with INNOVATIVE solutions while providing a HELPFUL, FRIENDLY, and KIND tenant experience. Integrating with the latest technologies allows us to support self-storage operators - big or small. XPS Solutions has been in the self-storage industry for 24 years. We provide customer service solutions for thousands of self-storage facilities. We believe that EXPERIENCE MATTERS. THEIRS. YOURS. OURS. Put your experience as a self-storage professional to work by providing an excellent experience for our clients and customers.

Our Core Values

• Can-do attitude
• Relentless pursuit of results because we care
• Ownership mindset

Join Our Team and Make a Difference!

ABOUT XPS - Our mission is to enable self-storage operators withINNOVATIVE solutions while providing a HELPFUL,FRIENDLY, and KINDtenant experience. Integrating with the latest technologies allows us to support self-storage operators - big or small.

Overview

The Business Development Manager is a dynamic sales role focused on generating and converting leads into long-term XPS Solutions clients. This position requires a proactive, results-driven approach to outbound and inbound sales, leveraging cold and warm prospecting, networking, and strategic follow-ups to drive revenue growth. This role is located in our Richardson, TX office.

Key Responsibilities:

Lead Generation & Sales Execution

• Identify and develop new business opportunities through outbound calls, email campaigns, LinkedIn outreach, and industry networking.
• Proactively manage and convert leads from XPS marketing campaigns, trade shows, digital sources, and industry events.
• Implement strategic sales initiatives, including outbound prospecting, follow-ups, demos, and closing deals to meet or exceed sales objectives.
• Track and manage leads using CRM tools like ActiveCampaign to optimize the sales cycle and conversion rates.
• Develop and execute sales strategies targeting key decision-makers, including private equity firms and self-storage management companies.

Industry Engagement & Strategic Partnerships

• Build and maintain strong industry relationships with key stakeholders, business leaders, and trade professionals.
• Attend and actively participate in industry events, professional meetings, and networking opportunities to showcase XPS Solutions' expertise.
• Engage in public speaking, webinars, and training sessions to establish thought leadership and expand brand awareness.

Market Research & Business Strategy

• Conduct market research to identify emerging trends, new customer needs, and competitive opportunities.

• Develop a growth strategy focused on financial performance and customer satisfaction.
• Track and report prospecting and sales performance metrics.

Client Relationship Management

• Build and nurture long-term relationships with new and existing clients, ensuring continued business growth.
• Arrange business meetings with potential clients, present tailored solutions, and negotiate contracts.
• Ensure compliance with legal and company guidelines when preparing sales agreements.

Qualifications

• Bachelor's degree in marketing, business, or a similar area.
• 5+ years of proven sales experience in a similar Business Development role.
• Exceptional communication and presentation skills, both written and verbal, to express technical and nontechnical concepts clearly and concisely.
• Technical skills required to create proposals and find solutions to meet client requirements, such as using software programs and machines.
• Excellent organizational skills to meet goals and set priorities.
• Be proactive organized, and handle work in stressful and uncertain environments.
• Travel up to 70% seasonally.