Senior Document Solutions Engineer

Job Type

Full-time

Description

MPX is a growing, technology-driven fulfillment and critical communications company based in Portland, Maine. We are seeking a Senior Document Solutions Engineer to drive the design, development, and maintenance of high-quality software solutions used to convert, manipulate, and optimize print streams for high-volume transactional printing. In this role, you will collaborate closely with our engineering and production teams to build robust document processing workflows, leveraging expertise in PDF and print technologies, including Crawford Technologies, Solimar Systems, or similar transform tools.

In this role, you will (responsibilities):

• Develop, optimize, and troubleshoot workflows for PDF generation, processing, and manipulation
• Implement solutions for custom font handling, font encoding, embedding, and text rendering in PDF documents.
• Leverage PDF tools (e.g., PDFLib (via PHP), Quadient, Crawford Technologies) to enhance document functionality and automation.
• Integrate, test, and maintain PDF generation and printing features in software applications.
• Collaborate with cross-functional teams to meet client requirements for print-ready documents.
• Ensure compliance with PDF standards (e.g., PDF/A, PDF/UA, PDF/X) and optimize for accessibility and usability.
• Support print workflows, including prepress optimization and troubleshooting issues with printers or production systems.
• Troubleshoot and resolve complex technical issues, including escalations from Software Engineers.
• Contribute to the development and maintenance of technical documentation.
• Stay current with PDF/print industry trends and best practices in software development.
• Participate in the planning and estimation of development tasks.
• Participate in an on-call rotation handling off hours escalations

Benefits & Perks include:

• Competitive Compensation
• Hybrid position based in either of our Portland, ME or greater Nashville, TN locations
• Generous paid time off
• Health, Dental, Vision, Life, Short, and Long Term Disability Insurance
• Company Holidays
• Tuition Reimbursement
• 401K with company matching

About MPX

MPX is a leading provider of custom-designed, fully integrated, cloud-based critical customer communication solutions specially tuned for the varied needs of the Healthcare, Health Insurance and other highly regulated industries. We have a unique culture of high-performing people who proudly solve business communication problems for our clients. Our clients choose us because we listen to them and challenge them to bring innovative ideas, process improvements, and cost savings.

MPX earned Best Places to Work in Maine in 2024 for the 12th year in a row!

Requirements

• Expertise with PDF workflows and solutions (Crawford Technology, PDFLib library, Quadient, Adobe, iText, or similar)
• Print industry experience, especially with print stream conversion and transformation (PDF, AFP, PostScript, PCL, etc.)
• Expertise with PHP, MySQL, SFTP, Amazon Web Services, Linux.
• Strong troubleshooting, problem-solving, and diagnostic skills.
• Ability to thrive in a fast-paced environment with evolving priorities.
• Self-directed, continuously looking for ways to improve work, eager to learn, with the ability to absorb information quickly.
• Ability to think ahead, plan projects, and prepare action plans to achieve desired results.
• Superior communication, interpersonal, and collaboration skills.
• Excellent follow-through with a high sense of urgency.