Residential Product Engineer

Tesla's fleet of home batteries, charging equipment, and solar products is growing rapidly. These products are enabling hundreds of thousands of customers across the world to transition to sustainable energy, have resiliency to electrical grid disruptions, and save money. With our massive, distributed network of renewable energy systems, we use data collected from our Internet-connected energy systems to generate insights and find problems before the customer does. The Tesla Energy Products team is looking to hire a Residential Product Engineer to effectively utilize fleet data and engineering fundamentals to monitor product performance, root cause design, process, or firmware failures in our fleet of renewable energy hardware. They will work with a cross-functional team of engineers to define and track product KPIs, troubleshoot and diagnose device issues, deploy necessary corrective actions ranging from firmware changes, manufacturing process or installation process changes, etc. to prevent issues from re-occurring. This engineer will play a central role in ensuring we have the best-in-class products for our customers, and will be a leading voice for our customers to internal engineering teams

Responsibilities

• Define data signatures that uniquely identify issues, lead integration of this knowledge into algorithms to quantify field impact and automatically identify future events
• Develop and run data queries on fleet logs to identify fleet trends and initiate workstreams to drive product improvements
• Work with the engineering and manufacturing teams to drive design and manufacturing changes to improve product quality in both existing and future products
• Provide support on escalated issues to minimize system downtime, identify trending issues in the product, and translate learnings into technical documentation, automated diagnosis, or other product improvements

Requirements

• Degree in Electrical Engineering or Computer Science or equivalent experience
• Experience performing data analysis on technical problems
• Excellent oral, written communication and collaborative skills
• Strong engineering fundamentals and intuition, applied to firmware/software-enabled systems
• An ability to prioritize and execute many tasks in parallel
• An excellent attention to detail and an ability to produce clear and concise written instructions
• Experience with Python and/or SQL
• Education and/or hands-on experience with power electronics, power converters, digital control systems, embedded systems, and/or energy metering hardware
• Experience with renewable energy systems
• Work travel is expected to be

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
Expected Compensation

$118,320 - $273,480/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.